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Flowers by Post UK Limited Reviews

4.7 Rating 14,248 Reviews
92 %
of reviewers recommend Flowers by Post UK Limited
Company Reviews Metrics Info
4.7
Based on 14,248 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post UK Limited Reviews

About Flowers by Post UK Limited:

Our flower market stall (which is still going strong) was established in 1968 in Jersey’s historic Central Market. The business has steadily evolved and grown over time and we pioneered the concept of sending “flowers by post” enabling visitors to the island to send flowers to their family, friends and neighbours.
With the advent of the internet we created our first website and to service this growing demand relocated the online business to the mainland enabling us to access greater flower supplies and help the logistics’ of floral delivery.
We embrace the different ways our customers wish to purchase and engage with us whether that is online or by using our FREEPHONE 0800 735 1065 telephone number.
We strive to provide our customers with first class product; value for money; simple ordering processes and on time delivery methods using Royal Mail and Yodel Courier services. We match this with exceptional customer service.

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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Mr Peter House
Verified Buyer
“Arrived on time. Excellent blooms.”
Helpful Report
Posted 3 years ago
Dear Peter, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Julie Weaver
Verified Buyer
“Flowers were received with great joy no thanks to Royal Mail. They had to be retrieved from the sorting office by my 86 year old mother and could easily have spent Easter at the sorting office if she had not managed to get there when Royal Mail were open . I would strongly suggest that you find another delivery company. I see little point in staying loyal to Royal Mail's outmoded model for fresh flowers”
Helpful Report
Posted 3 years ago
Dear Julie, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Gill Williams
Verified Buyer
“Gypsophola ordered but ferns delivered with the flowers. Disappointing.”
Helpful Report
Posted 3 years ago
Dear Gill, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Rev David Blacklock
Verified Buyer
“I haven't seen the flowers but heard that they were lovely so thank you for that. Thank you also for helping to unravel the mistake I made in ordering two bouquets of the same flowers. You sorted this out and the money was refunded. The only criticism I have is that when I wanted to leave a message of good wishes and who the flowers were from it said which card would I like to buy. Having already bought a lovely birthday card I didn't want to buy another |(although they were cheap).”
Helpful Report
Posted 3 years ago
Dear Rev David Blacklock, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused. We have an option where you can select a free greeting card. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Susan Hardy
Verified Buyer
“I tried twice one evening to order flowers via the Imternet. The site would not accept 2 of my cards. There was nobody available to find out why. The next day the site worked like a dream & the flowers arrived & were very much appreciated by my friends who had suffered a bereavement. Thank you”
Helpful Report
Posted 3 years ago
Dear Susan, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Miss Aneka Bains
Verified Buyer
“Had a problem with delivers but it was sorted extremely quickly. Brilliant customer service thank you to Nav.”
Helpful Report
Posted 3 years ago
Dear Aneka, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mr James Peter Dallman
Verified Buyer
“The flowers looked good, were varied in colour and fragranced.”
Helpful Report
Posted 3 years ago
Dear James, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mr Vince Buckley
Verified Buyer
“Flowers arrived day late but were well received.”
Helpful Report
Posted 3 years ago
Dear Vince, Please accept our sincere thanks for posting a review following your recent purchase. As it states on our website 95% of orders arrive on your chosen day. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Miss Sally Wyatt
Verified Buyer
“So pretty roses”
Helpful Report
Posted 3 years ago
Dear Sally, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Victoria Rose
Verified Buyer
“The post arrived late in the day and therefore spent quite a bit of time in the van and the flowers were very warm”
Helpful Report
Posted 3 years ago
Dear Victoria, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mr Martin Bailey
Verified Buyer
“Another great delivery of flowers for my mum. There was a slight issue with the quantity of flowers which was very quickly resolved by the team and missing stems delivered promptly.”
Helpful Report
Posted 3 years ago
Dear Martin, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mr Mark Jackson
Verified Buyer
“Lovely flowers, received on time and a very happy mum”
Helpful Report
Posted 3 years ago
Dear Mark, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Carole Harris
Verified Buyer
“Given as a present so didn’t see them.”
Helpful Report
Posted 3 years ago
Dear Carole, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Christina Martin
Verified Buyer
“Flowers of high quality according to recipient. It would have been helpful to have been informed once they had been delivered.”
Helpful Report
Posted 3 years ago
Dear Christina, Please accept our sincere thanks for posting a review following your recent purchase. At present we do not offer a Royal Mail tracked service. We are looking into this and your comments have been passed on to the relevant team. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mr Nicholas Tillotson
Verified Buyer
“I did not see the flowers but they were very well received by my friends. Thanks to your company”
Helpful Report
Posted 3 years ago
Dear Nicholas, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Linda Knapp
Verified Buyer
“The flowers arrived on the right day and our daughter in law was very pleased with them.”
Helpful Report
Posted 3 years ago
Dear Linda, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Sandra Cassells
Verified Buyer
“The flowers were nice. Next day delivery was good except for the fact they were delivered at 8.30pm which I thought was late especially as they were for an elderly couple!!”
Helpful Report
Posted 3 years ago
Dear Sandra, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused. Yodel deliver between 7am-9pm daily. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Marjorie Davies
Verified Buyer
“They arrived on time, a photo sent to me didn’t show very many flowers, however,I expect that over a day or two they would blossom.”
Helpful Report
Posted 3 years ago
Dear Majorie, Please accept our sincere thanks for posting a review following your recent purchase. The flowers come in bud as we like the flowers to have longer vase life. Once stems are trimmed and placed in water, they then start to open up We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Maureen Shorter
Verified Buyer
“Recipient tells that they are lovely. Thank you.”
Helpful Report
Posted 3 years ago
Dear Maureen, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Ms Yasmin Olins Dixon
Verified Buyer
“A beautiful bouquet, exactly like the advertised image. Delivery not 100%, but still good. Worth every penny, and they're long lasting”
Helpful Report
Posted 3 years ago
Dear Yasmin, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused regarding the delivery of your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Flowers by Post UK Limited is rated 4.7 based on 14,248 reviews
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