Flowers by Post Reviews

4.7 Rating 13,027 Reviews
92 %
of reviewers recommend Flowers by Post
4.7
Based on 13,027 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post Reviews

About Flowers by Post:

Our flower market stall (which is still going strong) was established in 1968 in Jersey’s historic Central Market. The business has steadily evolved and grown over time and we pioneered the concept of sending “flowers by post” enabling visitors to the island to send flowers to their family, friends and neighbours.
With the advent of the internet we created our first website and to service this growing demand relocated the online business to the mainland enabling us to access greater flower supplies and help the logistics’ of floral delivery.
We embrace the different ways our customers wish to purchase and engage with us whether that is online or by using our FREEPHONE 0800 735 1065 telephone number.
We strive to provide our customers with first class product; value for money; simple ordering processes and on time delivery methods using Royal Mail and Yodel Courier services. We match this with exceptional customer service.

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Disappointed that Yodel delivered them, left them in a safe place NO ONE could see but did not leave a card to say where they were!! 3 days later when no thank you for flowers was received, a big search of the garden, was eventually found & they were still in excellent condition. Your flowers did not let you down.
Helpful Report
Posted 1 year ago
Dear Rosie, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the delivery of your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Recipient said they were lovely Thank you
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Posted 1 year ago
Dear Charlotte, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
The receiptiant of the flowers says they were lovely.I have knocked off one star as they were just left in porch in full view of passers- by.
Helpful Report
Posted 1 year ago
Dear Patricia, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the delivery of your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
My sister-in-law was absolutely delighted with them - they are such an unusual colour
Helpful Report
Posted 1 year ago
Dear Sheila, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Lovely plant delivered on time.
Helpful Report
Posted 1 year ago
Dear Mavis, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Arrived on time, my sister was delighted but she was disappointed the roses had no fragrance at all.
Helpful Report
Posted 1 year ago
Dear Ian, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Feedback from Peral Morgan person who received flowers gave a good report
Helpful Report
Posted 1 year ago
Dear Mr Macey, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Recepient was delighted.
Helpful Report
Posted 1 year ago
Dear Rita, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
They came very quickly which was most important. I was told they smell lovely.
Helpful Report
Posted 1 year ago
Dear Heather, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Good flowers and arriving in good condition is by far the most important requirement. Your website is self explanatory and easy to use.
Helpful Report
Posted 1 year ago
Dear Phil, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Flowers were great shame yodel delivered them the day after the wedding anniversary
Helpful Report
Posted 1 year ago
Dear Clive, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the delivery of your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 1 year ago
I tried to order some flowers on your web site but with no joy,so phoned to report your we did was not helpful.I spoke to a lovely female employee who very kindly offered my flowers and brightened m mood immensely thank you
Helpful Report
Posted 1 year ago
Dear Mrs Day, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Would have been 5 stars. However these were sent to my daughter as starting a new job. She said they were lovely but on arrival several had been squashed in transit. Disappointment as these flowers are normally superb.
Helpful Report
Posted 1 year ago
Dear Cheryl, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Lovely flowers - the lilies were good, but the roses did not last too well.
Helpful Report
Posted 1 year ago
Dear Anne, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Ordering, payment and delivery ok. Wasn't able to request delivery on day of my friend's birthday- date not available for some reason which was an irritation as had to be delivered day after (on 26th instead of 25th). Not ideal. But will use Flowers by Post again.
Helpful Report
Posted 1 year ago
Dear Carol, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Lovely flowers, well worth money, was. It happy they were left at gate instead delivered in customers hand.
Helpful Report
Posted 1 year ago
Dear Linda, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Wasn't happy about colours of rainbow carnations but after complaining I was offered a further 10 carnations which was a lovely gesture and colours were what I would have expected. Good delivery service and communication. Thank you.
Helpful Report
Posted 1 year ago
Dear Christine, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
The ordering was easy and the support also good but I cannot judge the quality of the flowers as I did not see them. However I am sure I will use Flowers by post again.
Helpful Report
Posted 1 year ago
Dear Margaret, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Delivered when said and were lovely Have used before and will again
Helpful Report
Posted 1 year ago
Dear Margaret, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
As usual, the flower quality was good and they arrived on time, but disappointing because even after 4 days they had no fragrance despite being Heaven Scent freesias. Also, please don’t stop your bargain range, they are very useful when only something small is needed.
Helpful Report
Posted 1 year ago
Dear Janet, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Flowers by Post is rated 4.7 based on 13,027 reviews