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Flowers by Post UK Limited Reviews

4.7 Rating 14,249 Reviews
92 %
of reviewers recommend Flowers by Post UK Limited
Company Reviews Metrics Info
4.7
Based on 14,249 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post UK Limited Reviews

About Flowers by Post UK Limited:

Our flower market stall (which is still going strong) was established in 1968 in Jersey’s historic Central Market. The business has steadily evolved and grown over time and we pioneered the concept of sending “flowers by post” enabling visitors to the island to send flowers to their family, friends and neighbours.
With the advent of the internet we created our first website and to service this growing demand relocated the online business to the mainland enabling us to access greater flower supplies and help the logistics’ of floral delivery.
We embrace the different ways our customers wish to purchase and engage with us whether that is online or by using our FREEPHONE 0800 735 1065 telephone number.
We strive to provide our customers with first class product; value for money; simple ordering processes and on time delivery methods using Royal Mail and Yodel Courier services. We match this with exceptional customer service.

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Mrs Liz Lewis
Verified Buyer
“It is very difficult to rate the flowers by post as I have not seen them. I have been told they were good, so I do hope so!! The service was excellent.”
Helpful Report
Posted 4 years ago
Dear Liz, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Gillian Douce
Verified Buyer
“Lovely flowers great service highly recommend”
Helpful Report
Posted 4 years ago
Dear Gillian, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Kay Vincent
Verified Buyer
“The flowers were good and my mother was very pleased with them”
Helpful Report
Posted 4 years ago
Dear Kay, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Rachelle Harrigan
Verified Buyer
“While the flowers did not arrive on the date specified, they did arrive in time for the occasion. The flowers themselves were a nice mix and have started to open. The recipient is happy, so I am happy.”
Helpful Report
Posted 4 years ago
Dear Rachelle, Please accept our sincere thanks for a review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Lorraine Marshall
Verified Buyer
“My mother in law was very pleased with her flowers.”
Helpful Report
Posted 4 years ago
Dear Lorraine, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Christopher Ashley-Jones
Verified Buyer
“Flowers arrived on pre-booked date and they fitted the description. The flowers have developed into a nice bouquet.”
Helpful Report
Posted 4 years ago
Dear Christopher, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Reg Whale
Verified Buyer
“The flowers arrived in condition on the day concerned. My only concern when I send flowers, the care home puts them in quarantine for 3good. days, so if sent on Fri. my wife cant receive them till after the w/e. With the warm atmosphere in her bedroom, some flowers do not last very long. which is costly in the circumstances. I may have to consider whether to continue with your service. Your actual service is good.”
Helpful Report
Posted 4 years ago
Dear Reg, Please accept our sincere thanks for posting a review following your recent purchase. Thank you for your feedback regarding delivery. One of our team members will be in touch with you to see how we can help with delivering flowers to the care home. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Steven Mole
Verified Buyer
“1. Good selection to choose from. 2. Easy to arrange and pay. 3. quick transaction. 4. Negative - Date requested for delivery was NOT carried out and flowers were delivered 2 days earlier than requested.”
Helpful Report
Posted 4 years ago
Dear Steven, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for the early delivery. Royal Mail advised us that deliveries may take longer (up to 3 working days) due to the amount of deliveries around Mothers Day. We as a company decided to pull orders forward to ensure flowers arrived before Mother's Day rather than after. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Dianne Rees
Verified Buyer
“The flowers were very nice and delivered on time. I would recommend buying from this company I have purchased from them many times and always pleased with their flowers”
Helpful Report
Posted 4 years ago
Dear Dianne, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Tony Ellis
Verified Buyer
“The flowers were very nice and colourful but the Mother’s Day card was very cheap looking a d wrapped around the flower stems which made it difficult to stand up. However the chocolate beards were delicious.”
Helpful Report
Posted 4 years ago
Dear Tony, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for the condition of the card, your feedback has been passed on to the relevant team. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Keith Parkinson
Verified Buyer
“came next day in good condition, only think is hoped there may have been a few more buds”
Helpful Report
Posted 4 years ago
Dear Keith, Please accept our sincere thanks for posting a review following your recent purchase. Thank you for your feedback. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Frank Smith
Verified Buyer
“Flowers arrived on date asked for, even added details I missed when I sent a e-mail. Only complaint is a delivery charge was added, and no one replied when I asked why, when on the Google page it said FREE DELIVERY.”
Helpful Report
Posted 4 years ago
Dear Frank, Please accept our sincere thanks for posting a review following your recent purchase. Please be advised we have two methods of delivery. One is with ROYAL MAIL which is free and one which is with DPD which is at a cost which was chosen by yourself. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Anne Garmonsway
Verified Buyer
“Carnations arrived on time. The choice of colours was excellent. I had hoped though that they would have arrived less open and more in bud.”
Helpful Report
Posted 4 years ago
Dear Anne, Please accept our sincere thanks for posting such a positive review following your recent purchase. Please accept our apologies for the flowers being open more than you had liked. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Anton Gregory
Verified Buyer
“Firstly after ordering i didnt receive confirmation email after commenting about this on fb i was told to contact admin(no reply)except automated response . flowers arrived that day and my mother loves them i again contacted admin to say they had arrived again only automated response. Last year ordered some carnations for mother in law wrong colour send again no response from admin.usualy flowers are great just customer service.”
Helpful Report
Posted 4 years ago
Mr Paul Owens
Verified Buyer
“The flowers were just what I was looking for. The service was reliable, efficient and on time.”
Helpful Report
Posted 4 years ago
Dear Paul, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Elaine Lampard
Verified Buyer
“My sister was pleased with the flowers I had sent and they were delivered on time.”
Helpful Report
Posted 4 years ago
Dear Elaine, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Lindsey Walden
Verified Buyer
“Hi , I Ordered some orange tulips for my sister's 60th birthday . I arranged delivery for the day before 2nd March 21, which I'm so pleased I did as my sister rang me to say she received them at 19hrs that evening. This is the first time I have been disappointed with the delivery services especially with all the years I have been ordering flowers from you. I did notice when I placed the order you were no longer using Royal mail & have changed to Yodel . I did ask my sister if she was pleased with them, she mentioned that they were lovely & the colour of them are a beautiful orange. On a personal view I know Yodel delivered on the day I requested but I feel as though the timing for the flower delivery was very late in the day which sadly I know is out of your control. Kind Regards Lindsey Walden”
Helpful Report
Posted 4 years ago
Dear Lindsey, Please accept our sincere thanks for posting a review following your recent purchase. Please be advised we do still have a Royal Mail service, however we now have a second dispatch center where some of our bouquets are delivered by Yodel. Please accept our apologies for the disappointment caused for the flowers arriving later on in the day. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr JEAN STOW
Verified Buyer
“nice flowers but were left on doorstep without knocking”
Helpful Report
Posted 4 years ago
Dear Jean, Please accept our sincere thanks for posting a review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Susan Shaw
Verified Buyer
“Easy to order. Good choice. Delivered by lunchtime next day. Thank you”
Helpful Report
Posted 4 years ago
Dear Susan, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr David Moate
Verified Buyer
“Excellent service. Flowers delivered on time and of your normal high standard.”
Helpful Report
Posted 4 years ago
Dear David, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Flowers by Post UK Limited is rated 4.7 based on 14,249 reviews
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