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Flowers by Post UK Limited Reviews

4.7 Rating 14,249 Reviews
92 %
of reviewers recommend Flowers by Post UK Limited
Company Reviews Metrics Info
4.7
Based on 14,249 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post UK Limited Reviews

About Flowers by Post UK Limited:

Our flower market stall (which is still going strong) was established in 1968 in Jersey’s historic Central Market. The business has steadily evolved and grown over time and we pioneered the concept of sending “flowers by post” enabling visitors to the island to send flowers to their family, friends and neighbours.
With the advent of the internet we created our first website and to service this growing demand relocated the online business to the mainland enabling us to access greater flower supplies and help the logistics’ of floral delivery.
We embrace the different ways our customers wish to purchase and engage with us whether that is online or by using our FREEPHONE 0800 735 1065 telephone number.
We strive to provide our customers with first class product; value for money; simple ordering processes and on time delivery methods using Royal Mail and Yodel Courier services. We match this with exceptional customer service.

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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Mrs June Hunt
Verified Buyer
“Flowers good arrived on time use the service frequently good value”
Helpful Report
Posted 4 years ago
Dear June, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Sue Harnett
Verified Buyer
“Ordered my flowers quite close to the delivery date required, they arrived safely and my mum was very pleased with them. I did have trouble filling in the message for the card as the layout kept changing when I went to review my order. Took several attempts but I got it in the end! Very pleased over all”
Helpful Report
Posted 4 years ago
Dear Sue, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr B Davies
Verified Buyer
“Excellent prices& selection. Sent as a thankyou gift to my niece who was thrilled. Many thanks, I have bookmarked your site!”
Helpful Report
Posted 4 years ago
Dear Mr Davies, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Mary Hawkins
Verified Buyer
“Very nice flowers and arrived on time would use them again”
Helpful Report
Posted 4 years ago
Dear Mary, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Jean Croft
Verified Buyer
“These arrived on time and the flowers were not open, so no colour which was rather a shame. However, they will last longer. Have only seen a photo as were for a present.”
Helpful Report
Posted 4 years ago
Dear Jean, Please accept our sincere thanks for posting a review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Brenda Goord
Verified Buyer
“Sent to my sister who has been in lockdown for almost a year! Cheered her up no end and sent me a picture. Not as many flowers as I expected but really lovely. Thank you.”
Helpful Report
Posted 4 years ago
Dear Brenda, Please accept our sincere thanks for posting a review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr David Rogers
Verified Buyer
“Beautiful flowers and very nice Chocolates . Card was very good but a bit crumpled which was a shame”
Helpful Report
Posted 4 years ago
Dear David, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for the card being crumpled. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Susan Ing
Verified Buyer
“Sent as a birthday gift. The recipient said they were very pretty and arrived on time.”
Helpful Report
Posted 4 years ago
Dear Susan, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Judith Sleath
Verified Buyer
“Prompt efficient delivery & flowers well received”
Helpful Report
Posted 4 years ago
Dear Judith, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Judith Hodgson
Verified Buyer
“The recipient sent me a photo of her flowers. They were rather fewer than I had imagined from your advertisement, but she expressed herself delighted! (She had no expectations as they were a surprise for her). I have a photo of them attached to an email, but have no idea how to drag it to show you. Could send you the photo from her email attachment.”
Helpful Report
Posted 4 years ago
Dear Judith, Please accept our sincere thanks for posting a review following your recent purchase. Please be advised our flowers come in bud and take a few days to open up. We send in bud so the flowers have longer vase life. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Alan Newland
Verified Buyer
“Flowers very nice, but given the special day would have appreciated more and earlier information regarding delivery time, as I had other things to arrange around the "event"”
Helpful Report
Posted 4 years ago
Dear Alan, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies theit not being any earlier information regarding delivery time. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Stephen Higton
Verified Buyer
“My wife likes white tulips and I wanted some for Valentines Day. In these Covid times, I thought I would have difficulty but Flowers by Post came up with a large bunch. Perfect! I will be using them again!”
Helpful Report
Posted 4 years ago
Dear Stephen, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Mike Todd-Jones
Verified Buyer
“Very good service. Had to pay an extra £3 for Sunday delivery - but that happened to be Valentine's Day!”
Helpful Report
Posted 4 years ago
Dear Mike, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Geoffrey Birkin
Verified Buyer
“Bouquet very poor value for money”
Helpful Report
Posted 4 years ago
Dear Geoffrey, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for the disappointment caused. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. One of our team members wills be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Jill Price
Verified Buyer
“Lovely flowers delivered when expected.”
Flowers by Post UK Limited 4 star review on 16th February 2021
Helpful Report
Posted 4 years ago
Dear Jill, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr David Lampitt
Verified Buyer
“Ordered freesias and carnations. They came on time contained feed and well presented. They were as described and flowers are coming out nicely. Two of the freesias had one broken flowers stem each otherwise this would be 5 star.”
Helpful Report
Posted 4 years ago
Dear David, Please accept our sincere thanks for posting such a positive review following your recent purchase. Please also accept our apologies for the broken stems. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Louise Petrie
Verified Buyer
“The yellow rose plant was beautiful, my friend was really pleased with it but it did arrive a day later than expected”
Helpful Report
Posted 4 years ago
Dear Louise, Please accept our sincere thanks for posting a review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. As it states on our website: ROYAL MAIL FIRST CLASS POST is not guaranteed to arrive on your chosen day (within 3 working days) so do please factor this in when making your choice. To guarantee delivery on your chosen day please upgrade to our tracked courier option. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Margaret Heithus
Verified Buyer
“Arrived 2 days late from expected delivery but when they came they were in fairly good condition and my daughter was pleased with rhem”
Helpful Report
Posted 4 years ago
Dear Margaret, Please accept our sincere thanks for posting a review following your recent purchase. As it states on our website: ROYAL MAIL FIRST CLASS POST is not guaranteed to arrive on your chosen day (within 3 working days) so do please factor this in when making your choice. To guarantee delivery on your chosen day please upgrade to our tracked courier option. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Christine Agnew
Verified Buyer
“Disappointed did not arrive on time but flowers for my friends birthday were very nice”
Helpful Report
Posted 4 years ago
Dear Christine, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for the disappointment caused by the late delivery. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Colleen Parrotte
Verified Buyer
“Sent to my friend who said they were beautiful”
Helpful Report
Posted 4 years ago
Dear Colleen, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Flowers by Post UK Limited is rated 4.7 based on 14,249 reviews
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