Login
Start Free Trial Are you a business?? Click Here
Are you a business?
Terms & Conditions
User Privacy Policy
Business User Privacy Policy
Data Protection
Data Request

Flowers by Post Reviews

4.7 Rating 13,008 Reviews
92 %
of reviewers recommend Flowers by Post
Company Reviews Metrics Info
4.7
Based on 13,008 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post Reviews

About Flowers by Post:

Our flower market stall (which is still going strong) was established in 1968 in Jersey’s historic Central Market. The business has steadily evolved and grown over time and we pioneered the concept of sending “flowers by post” enabling visitors to the island to send flowers to their family, friends and neighbours.
With the advent of the internet we created our first website and to service this growing demand relocated the online business to the mainland enabling us to access greater flower supplies and help the logistics’ of floral delivery.
We embrace the different ways our customers wish to purchase and engage with us whether that is online or by using our FREEPHONE 0800 735 1065 telephone number.
We strive to provide our customers with first class product; value for money; simple ordering processes and on time delivery methods using Royal Mail and Yodel Courier services. We match this with exceptional customer service.

Visit Website
Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Helen Walton
Verified Buyer
“I cannot comment on the flowers as not seen them. However the recipient found a box outside the property the day after delivery had been confirmed. They had nothing to tell them they were there. Fortunately they were well packaged and still ok - unless she was being too polite to say.”
Helpful Report
Posted 5 months ago
Dear Helen, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the delivery of your order. I will contact the relevant team regarding your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 5 months ago
Christopher Parry
Verified Buyer
“Ordered 2. Only one had a card. Disappointed”
Helpful Report
Posted 5 months ago
Dear Christopher, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused of only receiving one card. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 5 months ago
Irene Drake
Verified Buyer
“I queried the service with you after the flowers arrived two days after the due day and not in tip top condition. You had been let down by Royal Mail I accept but this is not the responsibility of myself YOUR customer. Your reply was apologetic and offered 10% discount off next order. Bit miffed that everyone can get the same discount for completing this survey, including those whose order arrived on time. Irene”
Helpful Report
Posted 5 months ago
Dear Irene, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 5 months ago
Jennifer James
Verified Buyer
“The 2nd bouquet arrived on time but did not look as fresh as your flowers normally do. The bouquet began to droop after 3 days so it was a little disappointing especially as you had taken the trouble to reorder so promptly. Regards J.M.James”
Helpful Report
Posted 6 months ago
Dear Jennifer, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. I will contact the relevant team regarding your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 6 months ago
Stephen Dewhirst
Verified Buyer
“The flowers which arrived, arrived on time and as advertised. You fulfilled your contractual obligation. It is neither blameworthy nor praiseworthy.”
Helpful Report
Posted 6 months ago
Dear Stephen, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. All our flowers come in bud, once the stems are trimmed and placed into water, they start to drink up and open up. We like our flowers to have longer vase life. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 6 months ago
S B
Verified Buyer
“For the price a lot of flowers were received & a good mixed colour of varieties. Were packaged well too but the flowers were already past their best & did not improve with water & gentle sunlight. Some were open, some not yet neither altered day on day. I won't be ordering again...”
Helpful Report
Posted 6 months ago
Dear S Bentsik, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. I will contact the relevant team regarding your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 6 months ago
Dr Maureen Woodd
Verified Buyer
“flowers arrived on time and were pretty. thank you. but bunch was very small for £40. not good value. i saw photo of them in a vase”
Helpful Report
Posted 10 months ago
Dear Maureen, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. All our flowers come in bud, once the stems are trimmed and placed into water, they start to drink up and open up. We like our flowers to have longer vase life. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 10 months ago
Mr R Allen
Verified Buyer
“Delivered 2 days late for an important anniversary, after being delivered to the wrong address on the correct day. Dont know if this company is at fault or the delivery company they use, but not good enough.”
Helpful Report
Posted 10 months ago
Dear Allen, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the delivery of your order. I will contact the relevant team regarding your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 10 months ago
Mrs Andrene Dart
Verified Buyer
“Not as many flowers as in advertising photo ,got the large so there was a chance of getting a good few but was disappointed,they were fresh and they were delivered on time and my friend was pleased with them”
Helpful Report
Posted 10 months ago
Dear Andrene, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. All our flowers come in bud, once the stems are trimmed and placed into water, they start to drink up and open up. We like our flowers to have longer vase life. Once the flowers have been in water for 48-72 the buds will start to bloom and the flowers will look a lot more like the photo on our website. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 10 months ago
Mrs Marian Holland
Verified Buyer
“Not impressed flowers very lacklustre not many of them - gypsophelia very limp and a bit yellow”
Helpful Report
Posted 11 months ago
Dear Marian, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 11 months ago
Mr John Parkes
Verified Buyer
“..........”
Helpful Report
Posted 11 months ago
Dear John, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. Having looked at your order for confirmation, we can see the flowers were delivered on the day you had requested. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 11 months ago
Mr Richard Durn
Verified Buyer
“When checking my daughter ref the flowers she said. Oh! I wondered who sent those! Have checked back to my order, I did leave a message, welcoming her to her new home. What went wrong?”
Helpful Report
Posted 11 months ago
Dear Richard, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 11 months ago
Mrs Diane Wilcox
Verified Buyer
“After the first lot of flowers not being delivered the second ones were lovely. But you need to change your delivery people as they were thrown over the high back gate,even though the lady was in no one knocked or rang the bell”
Helpful Report
Posted 11 months ago
Dear Diane, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the delivery of your order. I will contact the relevant team regarding your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 11 months ago
Mrs Jannette Thomson
Verified Buyer
“They arrived on time but as the recipient was not at home, the delivery was placed in outside container, but no card was placed through the letterbox. Consequently the flowers were not found until 48 hours later when we rang to confirm the receipt of the package.”
Helpful Report
Posted 11 months ago
Dear Jannette, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the delivery of your order. I will contact the relevant team regarding your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 11 months ago
Mrs Susan Hawkins
Verified Buyer
“Unfortunately the Yodal driver who delivered the flowers just left them on the doorstep without knocking or ringing the bell. My friend who the flowers were for hasn't been well &she didn't find them until later in the day. Luckily the flower's were ok but if someone else hadn't come to the front door she may not have found them in time. I think Yodal should be reprimanded for this.”
Helpful Report
Posted 11 months ago
Dear Susan, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the delivery of your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 11 months ago
Mrs Gaynor Klapiscak
Verified Buyer
“Nice flowers but they were for someone's birthday and they didn't arrive until 4.45pm!”
Helpful Report
Posted 11 months ago
Dear Gaynor, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. Please kindly be advised that Yodel Couriers deliver from 7:00 am to 9:00 pm and you receive tracking information when your order has been dispatched from us. The tracking information advises when the flowers will be approximately delivered. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 11 months ago
Mr Marc Lunn
Verified Buyer
“Very mixed opinions, ordered 2 x lots, disappointing they turned up at 6/7pm on the birthday day, whilst we were out having a meal so wife didn't get them really for her birthday it was gone 10pm, but guess this is luck of draw but factor that in when ordering. As for flowers I upgraded to large, blue orchids were amazing, the freesia bouquet was large cost £37 and looked like petrol station bunch at about worth £15 at tops. Wouldn't use again, just fear of unknown.”
Helpful Report
Posted 1 year ago
Dear Marc, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused regarding your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Mrs Maureen V Hockley
Verified Buyer
“You could not fulfil my order and a very nice lady rang me to offer an alternative which I was happy to accept. That was Easter Monday order placed for Tuesday. Sorry to say I received no Information about despatch or delivery. Worrying day”
Helpful Report
Posted 1 year ago
Dear Maureen, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused regarding your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Mr Steven Dewhurst
Verified Buyer
“Flowers were bone-dry the box was strong and the flowers were well wrapped”
Helpful Report
Posted 1 year ago
Dear Steven, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Ms Anne Rana
Verified Buyer
“Can only give 3 stars. Although the flowers were lovely, the Mother’s Day card ordered with them was of very poor quality and half the message was missing from the front! Very disappointing.”
Helpful Report
Posted 1 year ago
Dear Anne, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Flowers by Post is rated 4.7 based on 13,008 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request