First Vehicle Leasing Reviews

Name: First Vehicle Leasing
Address: First Vehicle Leasing, Enterprise House, Drumpellier Business Park, Glasgow Road, Coatbridge, Glasgow, Glasgow
Rating: 4.83

4.8 Rating 1,541 Reviews

97 %

of reviewers recommend First Vehicle Leasing

Company Reviews

Metrics

Info

4.8

Based on 1,541 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About First Vehicle Leasing:

Provider of great value UK car leasing.

At FVL, we're committed to caring for our customers at every stage of their journey. We offer information when you are choosing a vehicle, free UK-wide home delivery, and ongoing servicing and maintenance. Whatever you need, we're here to help.

Visit Website

Phone:

0333 00 33 0025

Email:

crm@fvl.co.uk

Location:

First Vehicle Leasing, Enterprise House, Drumpellier Business Park,
Glasgow Road, Coatbridge,
Glasgow
Glasgow
ML5 1EL

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First Vehicle Leasing 5 star review on 14th April 2023

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“FVL were great in ensuring a seamless transfer from old car to new car. I've used companies in the past who were not interested, so I can't rate FVL enough.”

Helpful Report

Posted 6 months ago

“Great service from Peter . Made ordering easy and kept me updated through the process . Also made an aftercare call to make sure things were okay .”

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Posted 6 months ago

“Great service; I was able to let Peter know exactly what I wanted and left it to FVL to arrange quotes, order and delivery of the car. With the current long lead times on new cars, I was regularly updated with expected delivery dates and FVL were able to help in arranging collection of my old car meaning that everything happened seamlessly on the same day. Would definitely recommend!”

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Posted 6 months ago

“Chris was brilliant (again!). My fourth car leased through First Vehicle and wouldn’t hesitate to recommend”

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Posted 6 months ago

“I’ve dealt with Peter Sherry at FVL for many years now and wouldn’t deal with anyone else. His service is second to none and he always goes above and beyond to make sure he provides the best possible service to his customers. I’ve recommended Peter to other family and friends and they’re never disappointed. Thanks again Peter!”

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Posted 6 months ago

“I have had the pleasure of Dealing With Chris Peart (FVL) on many occasions, organising several lease cars over the years. Very helpful and informative. Guided me through the best prices for me. I would use this company again if Leasing another car in the future”

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Posted 7 months ago

“Chris Peart dealt with my order and he was very helpful, friendly and knowledgeable. I've had a few cars with FVL and would definitely recommend them.”

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Posted 7 months ago

“I have liaised with Chris Peart for 4 other cars and he always comes back with a great choice for me and always gets the delivery a lot earlier than I expected. Very professional and great to work with when leasing a car. Very friendly”

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Posted 7 months ago

“Excellent service from start to finish, would highly recommend . Definitely went above & beyond. Very reasonably priced & delivery went without a hitch. I’m delighted with my new car.”

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Posted 7 months ago

“FVL arranged delivery of a new Kia Sportage PHEV within about 3 weeks from our initial enquiry. An excellent vehicle and great customer service.”

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Posted 7 months ago

“Easy to deal with, quick to respond and very knowledgeable”

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Posted 7 months ago

“Peter helped throughout the process, the delivery was seamless and I am very happy with the car. This is the second time I have used them and would do again.”

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Posted 7 months ago

“Really pleased with the service from my account manager by the name of Leon Lee. He was very helpful, very responsive and made the process very smooth and stress free. I would highly recommend his services and First Vehicle Leasing as a whole. I am now leasing my second car with them and will be continuing to be using them as my go to leasing company always. Keep up the excellent service. Regards Samir”

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Posted 7 months ago

“Chris made it really easy to select a car and kept me informed about the delivery details.”

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Posted 7 months ago

“This is the 2nd lease car that Chris and the team at fvl have helped me with and their customer service has been excellent!”

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Posted 7 months ago

“I have been a FVL customer for a few years now and they always make it very easy to sort out a lease car deal. This time round i was dealing with Peter who was always on hand to answer any questions. The process from start to finish has been exceptional and even although there were long delays with the car I was kept up to date at all times. Many thanks”

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Posted 7 months ago

“We had a first class experience when ordering our new car and handing back the old one, thanks to Chris Peart we had a seamless exchange and a stress free transaction.”

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Posted 7 months ago

“Leon was able to choose the right deal for us and our budget in a market that was continually changing. He kept in contact throughout the process of purchase and delivery. This was a challenge at times as manufacturers were in process of changing models and specification. With all of that he gave us the right model at the right price. Delivery was well arranged and on time aside for the delay from the manufacturer.”

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Posted 7 months ago

“This is the fourth car we have purchased through Leon. He always replies back promptly and efficiently. I feel that Leon always gets us the best deal he can and we have built a good professional relationship. The transition between pick up and drop off of our old car and new car was seamless.”

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Posted 7 months ago

“I spoke to Peter about changing my car and I found him very polite, knowledgeable and professional. When I spoke to Annalise she was very polite, knowledgeable and professional. Therefore I would recommend First Vehicle Leasing to my family and friends. Excellent service.”

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Posted 7 months ago

First Vehicle Leasing is rated 4.8 based on 1,541 reviews