Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,740 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,740 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Firebox offers in a good way fancy things of all kind - my hunting ground for presents. The communication/ordering procedure with them is easy and fun, the shipping reliable.”

Helpful Report

Posted 10 years ago

“Bought a rather rude mug from these fine folk and as a result its made me so popular among colleagues. The experience of shopping with these fine cats was so pimp, 50 Cent should pay them royalties with his remaining monies. True story bro.”

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Posted 10 years ago

“I feel like I was well attended to, and that my order was a priority.”

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Posted 10 years ago

“I had a problem with my first order. The customer service was awesome and I finally received my order I am very happy”

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Posted 10 years ago

“Great website and products. Email confirmation was hilarious. Always kept informed until item delievered. Definitely recommend”

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Posted 10 years ago

“Firebox is an absolutely brilliant company. After purchasing my product, it was dispatched immediately the following day (Friday) and I received it promptly on the following Monday. Also, Firebox very kindly included some Haribos within the box as an extra treat - it definitely put a smile on my face! The product that I bought (slush cuppies) did as advertised and make brilliant treats to be enjoyed by all of the family, I would definitely recommend it for all slushy lovers! Moreover, Firebox are amazing with their service and I would highly recommend purchasing products from them.”

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Posted 10 years ago

“Very impressed with speed of delivery and communications from Firebox, thanks!”

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Posted 10 years ago

“I've used Firebox many many times as their products are brilliant. They're great for gifts for awkward people who aren't specific to what they want!!!!!”

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Posted 10 years ago

“Fab website for unique gifts!! love all the kooky descriptions, information and emails from you guys always worth reading to the end!! Haha”

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Posted 10 years ago

“Great service, especially when returning items. Would happily use again.”

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Posted 10 years ago

“Love the website, love the products and love the service! Literally have recommend this website to everyone I know”

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Posted 10 years ago

“I order things. They arrive quickly. They are what I expect. Who could ask for more?! Thanks x”

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Posted 10 years ago

“Delivered the day after being shipped. Recipient delighted with the product.”

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Posted 10 years ago

“A little expensive, however this is overshadowed by the most witty advertising and communication I have dealt with.”

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Posted 10 years ago

“Always quick delivery, friendly staff and unusual products. Well done Firebox!”

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Posted 10 years ago

“firebox delivery was great - their own brand slushy cups are rubbish - 2 very dissappointed children.”

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Posted 10 years ago

“Amazing company! Love the comedy in there emails and products! Will be using again!”

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Posted 10 years ago

“Great site, wide range of unusual products with consistently witty descriptions.”

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Posted 10 years ago

“Great website, Lot of cool stuff and a very professionnal team”

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Posted 10 years ago

“Couldn't get a better website that meets your needs of random products. It's a great website as, as they do say, 'it's not for everyone' which is true and good as you could feel independent and people will love you for it. Highly recommend getting anything from it.”

Helpful Report

Posted 10 years ago

Firebox is rated 4.4 based on 4,740 reviews