Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,740 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,740 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A witty and terrific service as always ... give them a try!”

Helpful Report

Posted 10 years ago

““1st time user, the experience blew me away. Excelled on all counts, simple order process. PayPal accepted. Quick and clear communication. ” from placing order to delivery. The bonus of being able to have your delivery anywhere via a Network of Local drop off points Nationwide. Add to this using the Carrier UPS what's not to like! The whole experience I found to be efficient and Customer driven. The cheeky comments and humour bring a smile to your face too.”

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Posted 10 years ago

“Safe packaging, fast delivery, excellent selection of products (so many gift ideas!). Free bonus candy in the box! As a marketing student I rate 5/5.”

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Posted 10 years ago

“Mere words cannot describe how happy I feel about FIREBOX!”

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Posted 10 years ago

“Always been pleased with items purchased and speedy Delivery”

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Posted 10 years ago

“Very fun website, quick delivery and good quality products. Couldn't ask for more really.”

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Posted 10 years ago

“Curing bacon. Just 2 days to go for my first try. Excellent packaging, clear instructions that even an old dodderer like me could understand. Delivery was as fast as lightening. All round great service”

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Posted 10 years ago

“I bought the GripStrips and was pleasantly surprised at the stick-ability of the item, it even held my phone on the back of a train seat :) An awesome product and super nippy delivery :)”

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Posted 10 years ago

“First rate! Excellent service, prompt delivery. 10/10”

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Posted 10 years ago

“Fab service as always. Prompt delivery. Wonderful packaging.”

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Posted 10 years ago

“Perfect!!!”

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Posted 10 years ago

“Firebox customer service is impeccable only downside was the delivery itself!”

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Posted 10 years ago

“Kept me updated on when item would be back in stock and then delivered swiftly and in great condition.”

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Posted 10 years ago

“A great range of products, fast delivery, and a total pleasure to deal with...”

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Posted 10 years ago

“A place of interesting products, witty banter and great service. A genuinely fun place to buy stuff from.”

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Posted 10 years ago

“Easy to order and pay. Quick delivery in the Netherlands”

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Posted 10 years ago

“Fantastic. The website was clear and easy to use, the payment process simple and the delivery very quick. Also the products bought were exactly as described and my nephew loved them!”

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Posted 10 years ago

“Charming, reliable and a fast service. Will buy here again for sure.”

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Posted 10 years ago

“It was a very quick (only took 6 days to Germany) and lovely packed delivery. Never got something so nice ! Even the mails you get are wirtten so cute !”

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Posted 10 years ago

“Amazing company, excellent products! and they also surprise you with a little sweet treat with your delivery! (makes my day every time)”

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Posted 10 years ago

Firebox is rated 4.4 based on 4,740 reviews