Firebox Reviews

"Wow I\u2019m really impressed with my product (Personalised Bunting), good quality and great and quick service. Loved the little funny details in the emails as well!! Excellent job!"

"Ordered the Tayto Potato, overseas delivery, very quick got it in like 4 days. "

"I ordered a couple of Brick Yourself frames for my husband and father as gifts from my children. The post man had very kindly(!) delivered them with a thud on the floor and I was so worried they'd been damaged. \n\nOnce carefully unboxing to check the damage, I was so pleased to find that everything was intact but my husband had gone walkies in the frame \ud83d\ude02 \nThis was easily fixed as I opened up both frames, gave them a quick clean, popped husband back into place and closed them up. \nThe quality of the frames and the figures are awesome! I loved that an accessory was included with the figure which really completed the 'personalised' aspect.\n\nRegarding customer services, I had made a complete lemon out of myself by sending my Order number incorrectly.. Once Shaneen @cs had suggested there may have been an error with the number, I gave my now corrected order number and she happily sent me my royal mail tracking details and very politely handled the mix up on my behalf. She asked if I needed assistance with anything else and fully made sure I was happy and had everything I needed. \n\nWill definitely order from Firebox again in the future. Thank You so much \ud83d\ude42\n"

"I ordered a couple of Brick Yourself frames for my husband and father as gifts from my children. The post man had very kindly(!) delivered them with a thud on the floor and I was so worried they'd been damaged. \n\nOnce carefully unboxing to check the damage, I was so pleased to find that everything was intact but my husband had gone walkies in the frame \ud83d\ude02 \nThis was easily fixed as I opened up both frames, gave them a quick clean, popped husband back into place and closed them up. \nThe quality of the frames and the figures are awesome! I loved that an accessory was included with the figure which really completed the 'personalised' aspect.\n\nRegarding customer services, I had made a complete lemon out of myself by sending my Order number incorrectly.. Once Shaneen @cs had suggested there may have been an error with the number, I gave my now corrected order number and she happily sent me my royal mail tracking details and very politely handled the mix up on my behalf. She asked if I needed assistance with anything else and fully made sure I was happy and had everything I needed. \n\nWill definitely order from Firebox again in the future. Thank You so much \ud83d\ude42\n"

"Awesome \ud83d\udc4c "

"Was slow shipping due to covid, but well worth the wait! An adorable gift for a friend whose dog is her baby! Would definitely purchase from them again!"

"I got the Boba Tea night light and I love it so much. It arrived on time, and Firebox sent texts to update me on delivery times, which was very helpful. The product is so cute, he's small but lights up very well. There's also little black plastic balls rattling around inside which is cute."