Firebox Reviews

"Great communication, great stuff to shop ,, disgusting delivery as yodel left my parcel outside, front garden, no text , no ticket posted, if my neighbour had not seen it, someone would of stolen it ,, good job there are honest people in the world"

"Great, fast delivery! Pity about the pricey delivery fee. Apart from that, all good."

AMAZING product!!! I was worried about the print quality but it’s incredible! The other cat is terrified of it 😹 Super quick shipping too. LOVE it 😻

"Wow I\u2019m really impressed with my product (Personalised Bunting), good quality and great and quick service. Loved the little funny details in the emails as well!! Excellent job!"

"Ordered the Tayto Potato, overseas delivery, very quick got it in like 4 days. "

"I ordered a couple of Brick Yourself frames for my husband and father as gifts from my children. The post man had very kindly(!) delivered them with a thud on the floor and I was so worried they'd been damaged. \n\nOnce carefully unboxing to check the damage, I was so pleased to find that everything was intact but my husband had gone walkies in the frame \ud83d\ude02 \nThis was easily fixed as I opened up both frames, gave them a quick clean, popped husband back into place and closed them up. \nThe quality of the frames and the figures are awesome! I loved that an accessory was included with the figure which really completed the 'personalised' aspect.\n\nRegarding customer services, I had made a complete lemon out of myself by sending my Order number incorrectly.. Once Shaneen @cs had suggested there may have been an error with the number, I gave my now corrected order number and she happily sent me my royal mail tracking details and very politely handled the mix up on my behalf. She asked if I needed assistance with anything else and fully made sure I was happy and had everything I needed. \n\nWill definitely order from Firebox again in the future. Thank You so much \ud83d\ude42\n"

"I ordered a couple of Brick Yourself frames for my husband and father as gifts from my children. The post man had very kindly(!) delivered them with a thud on the floor and I was so worried they'd been damaged. \n\nOnce carefully unboxing to check the damage, I was so pleased to find that everything was intact but my husband had gone walkies in the frame \ud83d\ude02 \nThis was easily fixed as I opened up both frames, gave them a quick clean, popped husband back into place and closed them up. \nThe quality of the frames and the figures are awesome! I loved that an accessory was included with the figure which really completed the 'personalised' aspect.\n\nRegarding customer services, I had made a complete lemon out of myself by sending my Order number incorrectly.. Once Shaneen @cs had suggested there may have been an error with the number, I gave my now corrected order number and she happily sent me my royal mail tracking details and very politely handled the mix up on my behalf. She asked if I needed assistance with anything else and fully made sure I was happy and had everything I needed. \n\nWill definitely order from Firebox again in the future. Thank You so much \ud83d\ude42\n"