Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,740 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,740 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and wit from start to finish! ????”

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Posted 10 years ago

“Fun and fabulous. Feels like it has a personal touch compared to other web-based shops out there. Interesting and original gifts that you would never think of otherwise!”

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Posted 10 years ago

“Love this site . Will be visiting again real soon ++++++++++”

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Posted 10 years ago

“Super duper as always.”

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Posted 10 years ago

“Quick, easy and they gave me some free vouches for food shopping ;)”

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Posted 10 years ago

“Great customer service, quick delivery, outstanding in every regard.”

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Posted 10 years ago

“If you're after a gift that is a little different or quirky then try Firebox. Easy to order with an amusing confirmation of order response, super quick delivery and last but not least, brilliant customer service. I would definitely recommend :)”

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Posted 10 years ago

“The website failed to tell you what extra ingredients and bits of kit youll need. Both products were useless alone. Would not shop again.”

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Posted 10 years ago

“I really like Firefox.com, good service, packaging, fast delivery even to Sweden and I must say that I really like everything with firebox. I would recommend firebox to anyone.”

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Posted 10 years ago

“Excellent service form start to finish, loved your emails.”

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Posted 10 years ago

“Delivery is always really quick and the best packaged stuff you'll get online. A great place fun fun presents when you can't think of what to buy.”

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Posted 10 years ago

“I am always very pleased with everything that I purchase from Firebox. I would wholeheartedly recommended them to anybody that will listen!”

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Posted 10 years ago

“love the mushroom has pride of place at work everyone has had a tug lol”

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Posted 10 years ago

“I love Firebox! The items are unique and fun and make great gifts. Everything I ordered arrived in a timely fashion and was well packaged. I will definitely order from them again (and soon).”

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Posted 10 years ago

“Great shop, great fun, great stuff!”

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Posted 10 years ago

“Fanastic service. Unusual items perfects for gifts!”

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Posted 10 years ago

“Really good customer service and would definitely buy from them again!”

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Posted 10 years ago

“so nice, so nice, so nice Clapton and Beck at Ronnie Scott's/....”

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Posted 10 years ago

“Fast, efficient, good customer service, enjoyable”

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Posted 10 years ago

“Firebox was funny, which made them stand out from other sites/stores. They were also fast and let me know when the item was being delivered via text and email. The item was delivered quickly and on-time, with great packaging to protect the item inside. Also, the item itself was of high-quality and looked just as it did in the photos. Would definitely recommend them and buy from them again in the future.”

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Posted 10 years ago

Firebox is rated 4.4 based on 4,740 reviews