Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,740 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,740 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awesome as always. Ordered mid-afternoon and it arrived the next morning (free delivery too). Firebox have never failed me, and I'd recommend them to anyone.”

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Posted 10 years ago

“You will always find something for everybody on firebox its a pretty cool place to shop”

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Posted 10 years ago

“Very great. Never felt so good from ordering a unicorn light.”

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Posted 10 years ago

“What a team you have. I continue to look for items to purchase as your products are excellent. I can't speak highly enough about your crew and products. All are tip top.”

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Posted 10 years ago

“Firebox is amazing, I'm always spoilt for choice whenever I visit the site. I have never been disappointed with any of my purchases.”

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Posted 10 years ago

“Firebox is the light in the darkness. The wind beneath my wings. The Luigi to my Mario.”

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Posted 10 years ago

“A great variety of fun and unique gift ideas. Fast and safe delivery of items. A fantastic overall experience!”

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Posted 10 years ago

“My saving grace website for birthdays and Christmas. I have never been disappointed.”

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Posted 10 years ago

“First up just want to give thumbs up to Firebox for their prompt service. Now for Ollie yes its a good toy hours of fun but wasn't something out of this world for me unlike Sphero 2.0 which was quiet a revolution in it self. Ollie Dark side was a disappointment as it doesn't do much other than a few tricks and drive and kids lose interest pretty quickly, I was excepting a bit more bang for my buck as its not a cheap toy coming in at £99.99.”

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Posted 10 years ago

“Firebox always surprise me! From the moment i click buy, to the moment im holding the item. They have a very cool and easy going dimena. Delivery is fast, and packaging is not only packed so the item is safe and will not break, but also biodegradable. Will always purchase from them and i am always reccomending them to friends and family.”

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Posted 10 years ago

“This waffle wallet smells soooooooooo good, I want to eat it ! ;)”

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Posted 10 years ago

““Product seems great although haven't tried it yet. Packaging was great, delivery was great, Firebox emails are hilarious. Excellent.””

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Posted 10 years ago

“Everything was fine except it took a bit longer to arrive, but it arrived so its no biggie. Very satisfied.”

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Posted 10 years ago

“Firebox is really cool! Never got bored from looking around”

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Posted 10 years ago

“AS USUAL FIREBOX DELIVERED ASAP AND AM MORE THAN HAPPY WITH THE PRODUCT, IT WAS EXACTLY WHAT I ORDERED AND IN GREAT CONDITION AND NO ISSUE'S AS USUALLY WITH ITEMS OR DELIVERY.. DANNY SCOTLAND”

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Posted 10 years ago

“I found Firebox by clicking a link on Buzzfeed was immediately amazed by their content and merchandise. It's clever and fun, and I will definitely order from them again!”

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Posted 10 years ago

“Great communication, fast shipping. I really enjoyed this transaction due to the funny emails.”

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Posted 10 years ago

“This swan broke on the first time it was used in the swimming pool! The entire wing ripped off and it instantly deflated, a total waste of £50”

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Posted 10 years ago

“Excellent”

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Posted 10 years ago

“Firebox is fantastic! great gift ideas. Fun emails to keep you updated on your shopping status. Extra treat in the box when it arrives. Fast delivery service and arrives in good condition. Can't go wrong with gifts from here. Love them!”

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Posted 10 years ago

Firebox is rated 4.4 based on 4,740 reviews