Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,740 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,740 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great choice of products, speedy delivery and regular updates to track order.”

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Posted 10 years ago

“Very very impressed with Firebox! Excellent product, prompt delivery and fun, quirly communications. Definitely 5 stars all round!”

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Posted 10 years ago

“I love it, love it, love it!!!! It goes where I want, stays where I want, does what I want. What more could I ask for. And, I also love their website; it's so whimsical and fun while still being fast and efficient. I would definitely suggest this product to my friends and family. Lee Johnson”

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Posted 10 years ago

“I love it. You guys are adorable and oh right selling cool gadgets is nice too. Amazing. Adore!”

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Posted 10 years ago

“Difficult to overstate the awesomeness of the experience which is Firebox !! Such a level of retail joy I have never encountered before. I LOVE these people !!!!!!!!!”

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Posted 10 years ago

“My item arrived as expected and in a timely manner and I love it, but the real treat turned out to be the funny notifications from Firebox.”

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Posted 10 years ago

“Easy to use website. Got done great and different gift ideas and some treats for myself too. Now if only someone would buy me the vodka advent calendar!!”

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Posted 10 years ago

“Pleasant, professional and fast delivery. Would highly recommend their services. I bought the mystery boxes and wasn't disappointed at all.”

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Posted 10 years ago

“Firebox is wonderful & I will absolutely use it in the future :) Firebox rocks my socks!!”

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Posted 10 years ago

“Great website, payment was simple enough and the delivery was quick. There crapwrap wrapping option was good! Great with a gift!”

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Posted 10 years ago

“Firebox is a fantastic site for quirky presents. Found some fab stuff for Christmas this year. Will be shopping here again and again. Fully recommend.”

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Posted 10 years ago

“Brilliant website very fast delivery and great service would recommend if you wont something different and fin for anyone”

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Posted 10 years ago

“As usual with Firebox a very fast, reliable delivery - there are a few firms who could take note of this bunch and learn!! The items arrived in good condition and will soon be package up ready for Christmas. I am sure the chocolate anuses will cause a few smile and raised eyebrows - but how cares, its fun and once Gran has got over it I may give here a bite of my Marmite Chocolate bar!! So you guys carry on what you do and what you do very well everyday!!”

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Posted 10 years ago

“Excellent products, excellent service, just an apparently quick and easy method to buy the presents needed that are slightly different. Magic!!!”

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Posted 10 years ago

“Fun and quirky emails, good customer service, fast delivery and interesting products. Whats not to love?”

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Posted 10 years ago

“Have ordered things from Firebox over the last few years. Have always had a good service and no problems. Also I love the fun emails they send.”

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Posted 10 years ago

“Great unusual gifts...but I am refusing to tell friends where I'm getting my stuff from (shhhhhh!)”

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Posted 10 years ago

“My experience with Firebox was not much different from any other online store. The service was great, the products arrived shortly after being despatched, and the products arrived safely. Also, Firebox's personality is great ;) You'll know what I mean once you get an email from them.”

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Posted 10 years ago

“It’s the 2nd item I’ve purchased. It takes long to arrive, but I live outside the UK. Even that won’t stop me. You guys are awesome! I'll definitely recommend Firebox!”

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Posted 10 years ago

“Quick delivery, reasonably priced and you will find good gifts on the website that you cannot get in stores.”

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Posted 10 years ago

Firebox is rated 4.4 based on 4,740 reviews