Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.41

4.4 Rating 4,721 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,721 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Harry potter filled stocking went down a treat on Christmas day”

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Posted 3 years ago

“Fantastic service and so prompt for my mushroom growing kits.”

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Posted 3 years ago

“Does what it says in the tin.”

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Posted 3 years ago

“Great service, quick delivery and updated throughout”

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Posted 3 years ago

“Cracking service”

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Posted 3 years ago

“Professional outfit, great fun communication.. seems a company you can trust.”

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Posted 3 years ago

“Quick delivery, ordered mistery box as a present and it was great! Also, hot choc bombes went down well too. Fantastic site for bit different presents. Will definitely be ordering again. Thanks very much!”

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Posted 3 years ago

“Great products and excellent delivery, will use again 👍👍”

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Posted 3 years ago

“I really enjoy the coffee and think its value for money”

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Posted 3 years ago

“The company has great devices and gadgets and the item was very well packaged in a great quality sturdy box. Delivery was on fire and received a lot sooner than expected, well in time for Xmas.”

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Posted 3 years ago

“Superfast delivery. Super product.”

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Posted 3 years ago

“Kept us informed of when delivery would arrive. Would use again”

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Posted 3 years ago

“Excellent customer service and brilliant shopping experience everytime.”

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Posted 3 years ago

“I love the positivity from Firebox on everything - and as a result i’ve being a long-term customer for many years … if I want an unusual gift delivered with quirky good humour I know where to come😊”

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Posted 3 years ago

“Great service quick delivery”

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Posted 3 years ago

“Excellent, speedy service! Would certainly recommend and would use again.”

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Posted 3 years ago

“Amazing customer service. Great communication(loved the confirmation emails), item on time and well packaged. Thank you.”

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Posted 3 years ago

“A great shopping experience”

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Posted 3 years ago

“Always a good company to deal with, and the order arrived within two days”

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Posted 3 years ago

“Great communication, fast delivery, great products”

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Posted 3 years ago

Firebox is rated 4.4 based on 4,721 reviews