Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.41

4.4 Rating 4,721 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,721 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Daughter now very happy.”

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Posted 3 years ago

“Great products and good delivery”

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Posted 3 years ago

“Items arrived swiftly and as described and made perfect presents.”

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Posted 3 years ago

“Wonderful and kind service . I ordered the night light which is simply gorgeous . I would especially like to thank Sven konstatzky , who was so helpfull and so very kind . 5 star review”

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Posted 3 years ago

“Vert original gifts ideas!”

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Posted 3 years ago

“Arrived in time for Christmas. I liked the drawings on the packaging and the cat gif in the dispatch email.”

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Posted 3 years ago

“Thank you great service and delivery.”

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Posted 3 years ago

“First time buying from here, fab gift & quick delivery. Will defo buy from here again 🙂”

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Posted 3 years ago

“Perfect”

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Posted 3 years ago

“As describe. Delivery taking longer but still received in time for Christmas. Happy with item.”

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Posted 3 years ago

“Happy customer”

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Posted 3 years ago

“Very happy with service and product! 5 stars”

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Posted 3 years ago

“great unusual products and prompt delivery!”

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Posted 3 years ago

“Was given link by friend. Used it and delivery was very fast. Thank you.”

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Posted 3 years ago

“Great little selection of goodies, because your worth it 👌 😀 😊 great service as always”

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Posted 3 years ago

“Interesting and unusual gifts to suit every budget, fun site to shop on and fun company to interact with, always reliable on deliveries and excellent customer service - all of which is why I have been shopping at Firebox for the best part of 2 decades :)”

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Posted 3 years ago

“The mystery box was a huge hit for my Bros birthday. Would highly recommend as the quality for the price is ding dang doo 🤘”

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Posted 3 years ago

“Fab unusual stuff”

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Posted 3 years ago

“It was fine, but some confusion on delivery, originally told delivery before Christmas then told after Christmas, disappointing news, then arrived just before Christmas so arrived it in time just. Should have ordered much earlier!!!”

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Posted 3 years ago

“Very pleased with quick delivery! Thank you”

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Posted 3 years ago

Firebox is rated 4.4 based on 4,721 reviews