Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,742 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,742 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Communication good and arrived on time.”

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Posted 4 years ago

“Fast, efficient, good comms and great prices. Highly recommend.”

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Posted 4 years ago

“Very speedy service. Very pleased with my purchase.”

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Posted 4 years ago

“I'm very satisfied with the service and goods I received my grandchildren absolutely loves the starlight projector and disco lights for the bath. I will definitely be recommending you Thankyou”

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Posted 4 years ago

“Always such quirky irresistible products to choose from! There's nowhere else like Firebox. Excellent quality merchandise and reliable deliveries.”

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Posted 4 years ago

“Very good service following delivery of a disappointingly poor product. Firebox reached out and arranged a refund very quickly. Excellent customer service.”

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Posted 4 years ago

“Very good service. My items came when they said they would.. nice”

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Posted 4 years ago

“Daughter now very happy.”

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Posted 4 years ago

“Great products and good delivery”

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Posted 4 years ago

“Items arrived swiftly and as described and made perfect presents.”

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Posted 4 years ago

“Wonderful and kind service . I ordered the night light which is simply gorgeous . I would especially like to thank Sven konstatzky , who was so helpfull and so very kind . 5 star review”

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Posted 4 years ago

“Vert original gifts ideas!”

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Posted 4 years ago

“Arrived in time for Christmas. I liked the drawings on the packaging and the cat gif in the dispatch email.”

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Posted 4 years ago

“Thank you great service and delivery.”

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Posted 4 years ago

“First time buying from here, fab gift & quick delivery. Will defo buy from here again 🙂”

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Posted 4 years ago

“Perfect”

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Posted 4 years ago

“As describe. Delivery taking longer but still received in time for Christmas. Happy with item.”

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Posted 4 years ago

“Happy customer”

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Posted 4 years ago

“Very happy with service and product! 5 stars”

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Posted 4 years ago

“great unusual products and prompt delivery!”

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Posted 4 years ago

Firebox is rated 4.4 based on 4,742 reviews