Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,742 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,742 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the positivity from Firebox on everything - and as a result i’ve being a long-term customer for many years … if I want an unusual gift delivered with quirky good humour I know where to come😊”

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Posted 4 years ago

“Great service quick delivery”

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Posted 4 years ago

“Excellent, speedy service! Would certainly recommend and would use again.”

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Posted 4 years ago

“Amazing customer service. Great communication(loved the confirmation emails), item on time and well packaged. Thank you.”

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Posted 4 years ago

“A great shopping experience”

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Posted 4 years ago

“Always a good company to deal with, and the order arrived within two days”

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Posted 4 years ago

“Great communication, fast delivery, great products”

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Posted 4 years ago

“Arrived quickly and was able to keep tabs on package at all times”

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Posted 4 years ago

“Quickly delivered what I ordered”

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Posted 4 years ago

“Came in quite a quick delivery time. Efficient service and quick and easy to buy from. A wide range of products perfect to buy that i couldn't find anywhere else.”

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Posted 4 years ago

“This was ordered as a gift for a friend, it arrived on time and she was really pleased with.”

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Posted 4 years ago

“Like the ideas of Firebox website. Lots of gifts idea for everyone.”

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Posted 4 years ago

“Great service fab products I love firebox”

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Posted 4 years ago

“Very good service”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Fast delivery”

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Posted 4 years ago

“The delivery was amazingly quick especially as a personalised item, Firebox always worth a look for something different”

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Posted 4 years ago

“Item arrived in good time and in good condition. Thanks very much. Stuart”

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Posted 4 years ago

“Firebox is always reliable when I’m looking for unique presents! There’s a fantastic selection for any tastes. Ordering is quick and easy; delivery is fast and reliable!”

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Posted 4 years ago

“Love this”

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Posted 4 years ago

Firebox is rated 4.4 based on 4,742 reviews