Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.41

4.4 Rating 4,721 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,721 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived quickly and was able to keep tabs on package at all times”

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Posted 3 years ago

“Quickly delivered what I ordered”

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Posted 3 years ago

“Came in quite a quick delivery time. Efficient service and quick and easy to buy from. A wide range of products perfect to buy that i couldn't find anywhere else.”

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Posted 3 years ago

“This was ordered as a gift for a friend, it arrived on time and she was really pleased with.”

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Posted 3 years ago

“Like the ideas of Firebox website. Lots of gifts idea for everyone.”

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Posted 3 years ago

“Great service fab products I love firebox”

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Posted 3 years ago

“Very good service”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Fast delivery”

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Posted 3 years ago

“The delivery was amazingly quick especially as a personalised item, Firebox always worth a look for something different”

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Posted 3 years ago

“Item arrived in good time and in good condition. Thanks very much. Stuart”

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Posted 3 years ago

“Firebox is always reliable when I’m looking for unique presents! There’s a fantastic selection for any tastes. Ordering is quick and easy; delivery is fast and reliable!”

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Posted 3 years ago

“Love this”

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Posted 3 years ago

“Great website, very helpful customer service team”

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Posted 3 years ago

“Ordered several items which were all fabulous. Delivered fast, kept informed and well packaged”

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Posted 3 years ago

“Amazing products, so funny and definitely not for everyone! I buy 99% of my Christmas presents from firebox every year and recommend it to everyone!”

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Posted 3 years ago

“Lovely easy to use website. Quality unusual products. Well informed and prompt delivery. Couldn’t get much better!”

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Posted 3 years ago

“My favourite gadget site. Whatever I buy always impresses me.”

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Posted 3 years ago

“I have used your service before and on both occasions have found the service to be promptly delivered and great value. Thanks Firebox Team.”

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Posted 3 years ago

“Worth every penny !”

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Posted 3 years ago

Firebox is rated 4.4 based on 4,721 reviews