Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.41

4.4 Rating 4,721 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,721 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

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Posted 3 years ago

“Fast and efficient service.”

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Posted 3 years ago

“Well package and value for money.”

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Posted 3 years ago

“ordered for my friend and she absolutely loved it! we spent ages giggling at all the doodles and names wpuld highly recommend everyone has one of these puzzles perfect gift for everyone!”

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Posted 3 years ago

“Excellent as always. 😀😀😀”

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Posted 3 years ago

“Ordered several items as part of last minute shopping. Everything was promptly delivered and everyone who received a gift was delighted. Great job, Firebox!”

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Posted 3 years ago

“We’ve been using you forever, and we love you, still. Don’t know if it’s a COVID thing, but distressingly, no sweeties in parcel 😞 We coped. Every item we ordered was a winner, bought for 21 & 19 year old sons (mine)….AWESOME as ever (the items, not the sons, although they are) THANK YOU 🥰🥰”

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Posted 3 years ago

“some great unique gifts which arrived quickly and were as good as advertised - very happy thanks!”

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Posted 3 years ago

“Absolutely great fun gadget, if that doesn't get kids in the bath......”

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Posted 3 years ago

“Always over the moon with the service and products I receive from Firebox. Had a slight issue with the arrival of this product as it was slightly damaged but Haatim Suleiman (Firebox) couldn’t have been more helpful and has since dispatched a replacement!”

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Posted 3 years ago

“Very cute”

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Posted 3 years ago

“Brilliant easy to use website, fast delivery, well packaged, very happy...”

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Posted 3 years ago

“Spot on”

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Posted 3 years ago

“Interesting fun gifts”

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Posted 3 years ago

“My Wife & Daughter both loved this gift :)”

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Posted 3 years ago

“Excellent service! Very pleased with the product.”

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Posted 3 years ago

“First class as always. Ordering is easy, delivery is prompt and the customer service is like no other - in a good way!”

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Posted 3 years ago

“Great product real VFM”

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Posted 3 years ago

“Great products, good prices, great communication, quick dispatch and delivery. Happy with products and staff were helpful and friendly when I wanted to make a return.”

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Posted 3 years ago

“Great web”

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Posted 3 years ago

Firebox is rated 4.4 based on 4,721 reviews