Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,742 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,742 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

Write Your review

Tell us how Firebox made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great website, very helpful customer service team”

Helpful Report

Posted 4 years ago

“Ordered several items which were all fabulous. Delivered fast, kept informed and well packaged”

Helpful Report

Posted 4 years ago

“Amazing products, so funny and definitely not for everyone! I buy 99% of my Christmas presents from firebox every year and recommend it to everyone!”

Helpful Report

Posted 4 years ago

“Lovely easy to use website. Quality unusual products. Well informed and prompt delivery. Couldn’t get much better!”

Helpful Report

Posted 4 years ago

“My favourite gadget site. Whatever I buy always impresses me.”

Helpful Report

Posted 4 years ago

“I have used your service before and on both occasions have found the service to be promptly delivered and great value. Thanks Firebox Team.”

Helpful Report

Posted 4 years ago

“Worth every penny !”

Helpful Report

Posted 4 years ago

“Great service”

Helpful Report

Posted 4 years ago

“Fast and efficient service.”

Helpful Report

Posted 4 years ago

“Well package and value for money.”

Helpful Report

Posted 4 years ago

“ordered for my friend and she absolutely loved it! we spent ages giggling at all the doodles and names wpuld highly recommend everyone has one of these puzzles perfect gift for everyone!”

Helpful Report

Posted 4 years ago

“Excellent as always. 😀😀😀”

Helpful Report

Posted 4 years ago

“Ordered several items as part of last minute shopping. Everything was promptly delivered and everyone who received a gift was delighted. Great job, Firebox!”

Helpful Report

Posted 4 years ago

“We’ve been using you forever, and we love you, still. Don’t know if it’s a COVID thing, but distressingly, no sweeties in parcel 😞 We coped. Every item we ordered was a winner, bought for 21 & 19 year old sons (mine)….AWESOME as ever (the items, not the sons, although they are) THANK YOU 🥰🥰”

Helpful Report

Posted 4 years ago

“some great unique gifts which arrived quickly and were as good as advertised - very happy thanks!”

Helpful Report

Posted 4 years ago

“Absolutely great fun gadget, if that doesn't get kids in the bath......”

Helpful Report

Posted 4 years ago

“Always over the moon with the service and products I receive from Firebox. Had a slight issue with the arrival of this product as it was slightly damaged but Haatim Suleiman (Firebox) couldn’t have been more helpful and has since dispatched a replacement!”

Helpful Report

Posted 4 years ago

“Very cute”

Helpful Report

Posted 4 years ago

“Brilliant easy to use website, fast delivery, well packaged, very happy...”

Helpful Report

Posted 4 years ago

“Spot on”

Helpful Report

Posted 4 years ago

Firebox is rated 4.4 based on 4,742 reviews