Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,742 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,742 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was given link by friend. Used it and delivery was very fast. Thank you.”

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Posted 4 years ago

“Great little selection of goodies, because your worth it 👌 😀 😊 great service as always”

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Posted 4 years ago

“Interesting and unusual gifts to suit every budget, fun site to shop on and fun company to interact with, always reliable on deliveries and excellent customer service - all of which is why I have been shopping at Firebox for the best part of 2 decades :)”

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Posted 4 years ago

“The mystery box was a huge hit for my Bros birthday. Would highly recommend as the quality for the price is ding dang doo 🤘”

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Posted 4 years ago

“Fab unusual stuff”

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Posted 4 years ago

“It was fine, but some confusion on delivery, originally told delivery before Christmas then told after Christmas, disappointing news, then arrived just before Christmas so arrived it in time just. Should have ordered much earlier!!!”

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Posted 4 years ago

“Very pleased with quick delivery! Thank you”

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Posted 4 years ago

“Love the products! Delivery was fast”

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Posted 4 years ago

“Excellent service as always with Firebox. Excellent product at excellent price, packaged well and delivered very fast. Would definitely recommend, excellent service.”

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Posted 4 years ago

“I can always rely on Firebox when I'm looking for a gift that's a little bit different!”

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Posted 4 years ago

“Great item and speedy delivery”

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Posted 4 years ago

“Love the products. Easy to browse and buy. Also good quick delivery! Definitely be using again.”

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Posted 4 years ago

“Good”

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Posted 4 years ago

“Really pleased with the purchases for my family for Christmas. Easy to order, reasonable prices for most things, very prompt delivery. The Marvel soundbox was a little smaller than I was expecting, but then I should have checked the measurements properly. Have bought from before, and will definitely again. Many thanks team”

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Posted 4 years ago

“Very good”

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Posted 4 years ago

“Fantastic! I was wanting to purchase from here for a while now and when I did, everything came on time, neatly and carefully packaged. Everything was perfect”

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Posted 4 years ago

“As always, great service and rapid delivery for VERY last minute panicked Christmas shopping. Saved my ass ❤🙏”

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Posted 4 years ago

“Great fast service and everything packed well They were gifts so can't comment on the product.”

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Posted 4 years ago

“From the easy to navigate layout of the website, to the simple process, I can say with great pleasure that this company cares about their customers. Additionally, the humorous emails (love the one with Si Peg) are amusing. The parcel service is great, friendly delivery person. I will buy again, periodically. And I have already introduced friends and family to Firebox.”

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Posted 4 years ago

“Gifts absolutely exceeded my expectations and recipient was over the moon. Will definitely be back 😊”

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Posted 4 years ago

Firebox is rated 4.4 based on 4,742 reviews