Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,740 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,740 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent from start to end, will keep using for quirky gifts for quirky people.”

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Posted 10 years ago

“Couldn't be happier.. Your products never fail to make me smile. And to make it better your email support is top notch! Keep up the banta guys!”

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Posted 10 years ago

“Amazing site and service with fantastic products! :-)”

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Posted 10 years ago

“Loved everything including the box it was shipped in.”

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Posted 10 years ago

“First choice of site for any gifts that are quirky or unusual. great service, excellent products and fun to browse!”

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Posted 10 years ago

“Always quirky gifts at competitive prices, packaging always very safe (somehow I always seem to buy the strange alcoholic things but they have never yet arrived broken). Free sweets in the package - bonus.”

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Posted 10 years ago

“Loch Ness monster popping it's head from a pot of vegetarian soup in Musicker, a Rothesay cafe. Ideal. By the way, thankyou for the packet of sweeties in the box. Aren't you nice?”

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Posted 10 years ago

“Forget how good the products are, or how quickly they arrive, it's worth ordering just to receive the very funny confirmation, etc emails which really brighten my day”

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Posted 10 years ago

“Excellent service, product, delivery and customer service.”

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Posted 10 years ago

“Even though it was a gift for someone else, ordering from Firebox always feels like such a treat! The Haribo is an especially a nice touch! It's by far my favourite website.”

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Posted 10 years ago

“Quick and painless - which is how buying something should be.”

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Posted 10 years ago

“Original and strange range of goods. Unusually wonderful online responses to jaded customers. Excellent sales support and ditto delivery. What more can I say? Present-giving has got fun!”

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Posted 10 years ago

“Original and strange range of goods. Unusually wonderful online responses to jaded customers. Excellent sales support and ditto delivery. What more can I say? Present-giving has got fun!”

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Posted 10 years ago

“Original and strange range of goods. Unusually wonderful online responses to jaded customers. Excellent sales support and ditto delivery. What more can I say? Present-giving has got fun!”

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Posted 10 years ago

“Original and strange range of goods. Unusually wonderful online responses to jaded customers. Excellent sales support and ditto delivery. What more can I say? Present-giving has got fun!”

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Posted 10 years ago

“Great site with great gift ideas! I put in Star Wars and got a great choice of gifts. Which is why I keep coming back!”

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Posted 10 years ago

“I enjoy shopping with Firebox. I like the humour and the way they keep you informed.”

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Posted 10 years ago

“great service, price and experience. I always recommend Firebox to friends and family. thanks Guys.”

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Posted 10 years ago

“Firebox is a great website, they have so many great (and sometimes weird :p) things and their service is amazing, I would 100% recommend it!”

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Posted 10 years ago

““Brilliant website, wonderful range of products; somewhere I head for myself and for gifts on a regular basis. I always have a great user experience. Though Firebox is only known by some for selling quirky goods, and sell them it does, there is much more to their range of goods: culinary, clothes, toys, travel items and much more. They provide good and often funny product description, the website is easily navigated, and the payment process is nice and simple. Everything a shopper needs. Sorted!””

Helpful Report

Posted 10 years ago

Firebox is rated 4.4 based on 4,740 reviews