Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,740 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,740 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy ordering, super fast postage and can pre order out of stock items and sent same day they get them back in. Saved me so much time on my Xmas shop this year I would recommend to anyone!”

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Posted 10 years ago

“original witty products - as is the company”

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Posted 10 years ago

“Nice selection of products reasonable prices and superb delivery speed”

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Posted 10 years ago

“Everything delivered quickly and on time, packed well and works perfectly! Only once been sent the wrong thing and they let us keep the package and sent our original order out very quickly! Great customer service and products :)”

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Posted 10 years ago

“The item was just as described but much cuter. Lovely vibrant colour and great quality. Fantastic value for money.”

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Posted 10 years ago

“Very happy with my purchase and how quick it came.”

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Posted 10 years ago

“Very disappointed with the size and quality of this cuddly toy . Not as fluffy as the picture .”

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Posted 10 years ago

“Fantastic service - good quality items at a reasonable price and super fast delivery. Love the quirky unusual nature of everything on this website!”

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Posted 10 years ago

“Lovely, quick and fast replies when asking questions in emails and online. Always had a good experience shopping at firebox (first place I always go!) well done guys, keep it up!”

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Posted 10 years ago

“Love Firebox, competently of the wall products, fun to look at. Ordering is simple and the their communications make me smile. It brings a human touch to a digital world.”

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Posted 10 years ago

“Exceedingly straightforward transaction, and the delivery time was well below the quoted maximum. I've used Firebox several times now and will continue to do so because of this great service!”

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Posted 10 years ago

“Firebox has something for everyone, delivered quickly and well packaged. You will even get quirky messages that always make me smile. Well done Firebox”

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Posted 10 years ago

“This was bought as a gift so I cant speak to the durability. But the product looks good, comes well packaged and was delivered very promptly. I am very happy with the whole process top to bottom. First time shopping at firebox but im already a fan”

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Posted 10 years ago

“The product was a quality product and as I expected. The company is unusual, funny and sweet! Each email from them made me smile.”

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Posted 10 years ago

“The Website was easy to use, information clear and precise, I submitted my order and it arrived 2 days later, well packed and in good condition, the website was quite quirky makes it feel personal to you, would recommend Firebox for all your gadgety needs.”

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Posted 10 years ago

“Brilliant!”

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Posted 10 years ago

“Speed shipping, awesome stuff, reasonable prices ... Not less than another really good place in the Internet to loose yourself, and make your credit card burn (a bit, do not exaggerate) ...”

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Posted 10 years ago

“Very nice to deal with and really speedy delivery.unusual products at good prices.”

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Posted 10 years ago

“Fantastic :) really happy with everything. The delivery was faster than I had expected which was brilliant. The site is amazing and I will come back to buy some more gifts :) x”

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Posted 10 years ago

“Some great products available & always a pleasure to buy from Firebox, even the confirmation / despatch emails are fun!”

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Posted 10 years ago

Firebox is rated 4.4 based on 4,740 reviews