Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,740 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,740 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never used Firebox before but can only say the service was Xcellent . I also loved the lighthearted emails too. Will definitely use again. Toodle pip”

Helpful Report

Posted 10 years ago

“Unusual gifts, reasonably priced and quick delivery. The little bag of sweets in the parcel is a nice touch.”

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Posted 10 years ago

“Excellent service from Firebox Excellent service from Yodel couriers. All of the items I have purchased are for Christmas and I haven't tried them out, so I'm hoping if there are any problems (which I am not anticipating!!) they will be resolved.”

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Posted 10 years ago

“Unique items,secure payment methods and quick delivery...pretty much perfect :)”

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Posted 10 years ago

“Fab company, selling excellent quality fun products”

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Posted 10 years ago

“Great service and super fast delivery! Fab product and their quirkiness makes me smile! :)”

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Posted 10 years ago

“Very quick and efficient and very well packaged”

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Posted 10 years ago

“Delivered in two days and packaged nicely. Would always recommend firebox.com they are great for service and product.”

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Posted 10 years ago

“Bought two items from this company, f&cking strong coffee and a French book both items were great, arrived in no time and packaged really well. Correspondence was great and lots of it. well worth buying from this site, lots of different things and reasonably priced. Would recommend anybody to go take a look and I'll certainly be buying some more stuff in the near future.”

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Posted 10 years ago

“I was very happy with my purchase from Firebox! Quality of purchase better than I expected. Will be ordering form them again for sure!!! Unique + Stylish = Everyone Wins!”

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Posted 10 years ago

“Very good service! Even living in the netherlands, my packages arrived on time! love the littl extra in the box. mad eme feel like a propper customer instead of a walking wallet!”

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Posted 10 years ago

“Website is easy and straightforward, emails keep me updated!! High quality items that are shipped quickly in decent packing!”

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Posted 10 years ago

“Brilliant delivery time, really pleased with the look of the bottle, my daughter is going to love this as part of her Christmas (plus she's mad about unicorns). Overall, will definately deal with Firebox in the future. Love the banter of there emails too, makes it really personal :-)”

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Posted 10 years ago

“Firebox have enlightened my life for the better. The huge range of quirky gifts are great when you are stuck for ideas, and cater for every type of humour. Well done for a fab website, gifts and overall service.”

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Posted 10 years ago

“Great company to deal with Excellent communication, delivery & packaging Happy to recommend!”

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Posted 10 years ago

“Wonderful, wonderful people. They give you haribos with your delivery - what else could you ask for?”

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Posted 10 years ago

“The best company I've had the pleasure of dealing with!!!”

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Posted 10 years ago

“Always a great selection of unusual gifts and fast delivery. Have bought from them before and will buy from them again!!”

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Posted 10 years ago

“Good delivery, good items, great service.”

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Posted 10 years ago

“Excellent service. Prompt and polite. Thank you.”

Helpful Report

Posted 10 years ago

Firebox is rated 4.4 based on 4,740 reviews