Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,740 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,740 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic product, fantastic service and great customer comms as always”

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Posted 10 years ago

“Love this sight very helpful and really quick delivery great products”

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Posted 10 years ago

“Every time I've shopped with Firebox I've found the experience faultless. Excellent service and a brilliant selection of items. I bought their Galaxy Backpack a while ago and haven't stopped receiving compliments on it! Definitely recommend their Mystery Boxes as well, if you're stuck for a gift they're amazing value for money.”

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Posted 10 years ago

“First time customer and have to say how impressed I was with your customer service. I will defiantly be using you again and have spread the word to whoever would listen to me. Some of the things you guys are doing I have not seen anywhere else. A big THANK YOU.”

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Posted 10 years ago

“Great website and extremely fast delivery! Love the sweets that come in the box too”

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Posted 10 years ago

“Excellent range of quirky, nerdy and fun gift ideas. All the emails and confirmations are humorously individual to the seller and make me laugh to read them. Love this uniqueness.... don't loose it Firebox!”

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Posted 10 years ago

“Have a good time browsing the products on Firebox. There's always something to laugh at and something to share, plus great service ????”

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Posted 10 years ago

“One side of this sticks extremely well, the other side, not so much. I have to wipe it down with water every few days. Kind of annoying when it is in the car.”

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Posted 10 years ago

“Excellent product. Described with accuracy and makes a lovely gift. (Purchased as a Christmas pressie) Delivery time good packaged extremely well. Would recommend to anyone.”

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Posted 10 years ago

“Firebox rocks it is my favourite site, I love the quirky items they sell. Even when I am not looking to buy I love to browse. I have always had excellent service and quick delivery, the items are well packaged, The only problem I have are the kids ( 23, 21 and 19 ) fighting over the packet of jellies that is very considerately put in each parcel”

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Posted 10 years ago

“Brilliant website”

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Posted 10 years ago

“I had a very good experience shopping with Firebox, they have unusual and clever merchandise, and their communications are very amusing.”

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Posted 10 years ago

“Great products and equally great staff team”

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Posted 10 years ago

“Superfast delivery and high quality goods. A1 seller”

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Posted 10 years ago

“Firebox are great way to get an unusual gift for those who are a little awkward to buy for, they also make shopping online a enjoyable experience.”

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Posted 10 years ago

“Worth buying one of the fabulous items just to receive such flattering emails! Super fast delivery and just super service (with a smile).”

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Posted 10 years ago

“UNIQUE PRODUCTS AND FABULOUS CUSTOMER SERVICE. HIGHLY RECOMMEND.”

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Posted 10 years ago

“Good communication, order arrived quickly and well packed: good job ????????!!”

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Posted 10 years ago

“A FUN EXPERIENCE, LOVED THE WITTY COMMENTS TRACKING THE PROGRESS OF THE ORDER. THESE GUYS HAVE A GREAT SENSE OF HUMOUR. THE GIFT ARRIVED WELL PACKAGED COULD NOT ASK FOR MORE”

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Posted 10 years ago

“Quick and easy...fast delivery. Quirky things fir quirky people”

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Posted 10 years ago

Firebox is rated 4.4 based on 4,740 reviews