Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,740 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,740 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As always, really easy to order, everything really clear and a super-friendly experience”

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Posted 10 years ago

“Love love love this firm Fast postage great quality stuff and extremely amusing emails”

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Posted 10 years ago

“Excellent choice of good quality gifts. Well packaged and quick delivery. Father Christmas and I can always rely on Firebox to make that Xmas stocking extra special!”

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Posted 10 years ago

“Love the customer service and it's great to deal with a company who talk like humans and not some scripted robot!!”

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Posted 10 years ago

“Really interesting site with lots of different things. Service is very quick”

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Posted 10 years ago

““Brilliant service, prompt delivery. Love the banter, oh and the sweets in the box went down a treat. Thankyou :)””

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Posted 10 years ago

“Bought my dad a rum advent calendar - marvellous !!! Great gift - delivered really quickly - excellent firebox”

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Posted 10 years ago

“Love this site. It's a total winner this time of year; particularly for secret Santa presents. I'm very fond of the cheeky manner in which emails are drafted but the total cx service delivers and that's the big win. Fab ???????????? from a very happy cx”

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Posted 10 years ago

“Easy to order, fast delivery of items in stock and regular updates of those not yet available.””

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Posted 10 years ago

“Love Firebox. I can find a gift for everyone x”

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Posted 10 years ago

“If you need to find something that is quirky and different then Firebox is the go-to site”

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Posted 10 years ago

“Easy to order. Great packaging. Arrived on time!”

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Posted 10 years ago

“It's truly a wonderful experience ordering from Firebox ????”

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Posted 10 years ago

“Super quick service - Bob on!”

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Posted 10 years ago

“Great products, service and prices.........simples”

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Posted 10 years ago

“We own a motor home that has few if any flat surfaces in the driver's area. These will enable us to place cell phones,etc. on the dashboard without fear of them being launched as weapons during quick stops.”

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Posted 10 years ago

“Excellent packaging Super quick delivery Gifts for xmas so unable to comment on contents”

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Posted 10 years ago

“Fab product! Great service ????”

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Posted 10 years ago

“Great service, with fast delivery and really good packaging. The beer spread looks good but because it's a gift for someone I'm unfortunately unable to review the product itself! However I'm fairly sure it'll be fantastic!”

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Posted 10 years ago

“The products in the website look amazing but my experience with the delivery wasn't great. It took longer than expected.”

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Posted 10 years ago

Firebox is rated 4.4 based on 4,740 reviews