Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,740 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,740 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing products and services, thank you”

Helpful Report

Posted 11 years ago

“Fast reliable service my kind of humour”

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Posted 11 years ago

“It was a lot brighter than I thought it would be. Easy to attach to a wall, really pleased with it, its great!”

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Posted 11 years ago

“You lot are fun to deal with as well as being efficient. I don't own any of the stuff I bought but the people I gave it to were pleased delighted and a bit bemused (which was a desired outcome). The range of random stuff you sell gives wide scope for mirth.”

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Posted 11 years ago

“no problems, product, delivery, pricing, quality, communication, all first class”

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Posted 11 years ago

“Firebox are amazing! Great products, great service, fast delivery. They have never done me wrong and are always happy to help. I would recommend them to anyone and I will certainly be a life long customer.”

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Posted 11 years ago

“They sent me the wrong item. I ordered choclate and recived vodka.”

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Posted 11 years ago

“The buying process was very easy and it arrived very quickly. However, I ordered the super smash bros cartridge and the cartridge arrived, but it was the mario kart one, which was very disappointing.”

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Posted 11 years ago

“Dear Firebox - I - and the family - love your gimmicks and not least your endearing mails regarding the shipment :-) keep up the sweet talking - we suck it up!”

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Posted 11 years ago

“Very pleased with the speed of delivery after ordering the items. I enjoyed the slightly off the cuff remarks which appeared every now and then.”

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Posted 11 years ago

“The glasses were awesome. Service and delivery etc were faultless. But with confidence from these guys”

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Posted 11 years ago

“So happy with the items and the service from Firebox is unique and makes shopping a bit more fun!”

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Posted 11 years ago

“So happy with the items and the service from Firebox is unique and makes shopping a bit more fun!”

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Posted 11 years ago

“Fun product, excellent service, fast delivery - all round great experience.”

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Posted 11 years ago

“Excellent website and excellent service”

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Posted 11 years ago

“Great, again!!”

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Posted 11 years ago

“Love the quirky products. My orders all arrived in time for Xmas and well packaged.”

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Posted 11 years ago

“Excellent. Super. Fantastic. Wonderful. I can't even remember what I am reviewing but I KNOW I was absolutely over the moon impressed with the quality, the product and the service. I was kept up to date with estimated delivery time and date and the information was spot on! Would recommend and definitely buy from Firebox again.”

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Posted 11 years ago

“The large stress relieving Mushroom was purchased for my 15 year old nephew to help improve his hormonally imbalanced rages and to reduce the need for laundering his bed linen over Xmas. The item arrived within a day of order was perfectly packaged and was well received by the recipient, my only worry is that it may further strengthen his grip and wrists.”

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Posted 11 years ago

“Husband was absolutely delighted with his gadgets especially the star trek phaser replica. Such good quality and so far does what it says on the box. Very pleased once again with the service recieved from the firebox team. Thanks guys”

Helpful Report

Posted 11 years ago

Firebox is rated 4.4 based on 4,740 reviews