Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,740 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,740 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class products to suit every pocket. Unique emails that are so funny I actually laughed out loud. They do make the customer feel very special.”

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Posted 10 years ago

“Amazing company, brilliant correspondence emails to keep you updated, I would definitely recommend this company and it's products!”

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Posted 10 years ago

“amazing service, fast shipping”

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Posted 10 years ago

“Rocket propelled delivery, sexy packaging and fantastic quality products. Highly recommend.”

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Posted 10 years ago

“Love firebox. Always loads of ideas for really cool less boring gifts. Awesome!”

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Posted 10 years ago

“Love you guys, your so quirky, just love the banter, it makes it so enjoyable dealing with you, keep up the good work.”

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Posted 10 years ago

“Super "finds" on Firefox. I keep coming back and I love the super fun emails and messages from buying to payment to waiting for my parcels it's fun all the way :D”

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Posted 10 years ago

“From start to end my recent purchase with firebox was excellent. From their easy to use mobile website to their fun and quirky email updates about my order, the whole thing was quick and easy. I never had to contact their customer support team so I can't comment on it but if it was anything like the rest of their services I could only imagine it would have been brilliant :)”

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Posted 10 years ago

“Really unusual products, fast delivery, just as I like it!”

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Posted 10 years ago

“Sweeeeeeeeet !!! ????????????????????????”

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Posted 10 years ago

“As always the service is brilliant and deliveries are very fast! Favourite website for ordering stuff off. Plus the free sweets are always good!”

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Posted 10 years ago

“A great selection of unique gift ideas for everyone at very affordable prices. If you are fortunate to have a big fat wallet, there are also amazing gizmos for the person who has everything, or why not treat yourself. I love the after-sales correspondence, it makes me smile.”

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Posted 10 years ago

“very good service .. 100% happy will def order again..”

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Posted 10 years ago

“Great value. Top Item. A+++++++++”

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Posted 10 years ago

“Definitely the no.1 site for a unusual gift and spur of the moment madness Thanks firebox”

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Posted 10 years ago

“Great service provided. Very efficient. Particularly like the quirky approach to communications!”

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Posted 10 years ago

“Always great experience ordering from firebox, strange and unusual gifts for the whole family, plus a wee sweetie just for ordering. Lovely touch.”

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Posted 10 years ago

“Excellent product, arrived super quick. Loved the light show. Great site ????”

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Posted 10 years ago

“Brillian. Ongpoing communication throughout and the product was exactly what we wanted!! Thanks”

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Posted 10 years ago

“Got here quickly and in great shape. Firebox is awesome.”

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Posted 10 years ago

Firebox is rated 4.4 based on 4,740 reviews