Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,740 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,740 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing! Loved the gummy bear surprise.”

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Posted 10 years ago

“Love looking at what they have to offer and some interesting items. Different on-lone experience. Love the emails when I've ordered - always makes me smile!”

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Posted 10 years ago

“The items were presents so I can't leave a review of them but the order and delivery process were great.”

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Posted 10 years ago

“Easy to purchase, fast to deliver, thank you”

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Posted 10 years ago

“Fast delivery,well packed,love the different variety of items”

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Posted 10 years ago

“Good product, well priced , easy to order , arrived quickly . Say no more !!!”

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Posted 10 years ago

“I am very taken with your website and E mails I have received from you as I am of a certain age and not used to all this modern way of doing things and very pleased with my order.keep up the good work”

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Posted 10 years ago

“Always 5* service from Firebox. The quality of the items is always above expection. Thank you ????”

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Posted 10 years ago

“Very easy website, quick order process with simple instructions, fast delivery and VERY amusing communications via email which made me smile ?”

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Posted 10 years ago

“Really quick , super fast delivery and gift wrapped for Christmas!”

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Posted 10 years ago

“a wonderful ride with firebox”

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Posted 10 years ago

“Great company to deal with - efficient but with a real sense of fun”

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Posted 10 years ago

““Excellent service, especially when I returned the items, no quibble, just waiting for refund. Well packaged, polite and quick service.””

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Posted 10 years ago

“Excellent, so many great products to choose from, I love the dialogue on the emails - always makes me laugh! Arrived very quickly.”

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Posted 10 years ago

“Another flawless Firebox order. I always buy with confidence from these guys and have never been let down.”

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Posted 10 years ago

“I had never heard of this company until late November. I impressed by the range and the service was superb. I have made two follow up purchases since.”

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Posted 10 years ago

“Always 5* service from Firebox. The quality of the items is always above expection. Thank you ????”

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Posted 10 years ago

“I always find great and unusal items & gadgets on the Firebox website, that's why I keep coming back again & again.”

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Posted 10 years ago

“The products are fantasic. The customer service is exceptional, I especially like the emails recieved to confirm purchases and dispatch as the are extremely friendly. The items when packed well and delivered very quickly without any problems.”

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Posted 10 years ago

“Great site, good products”

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Posted 10 years ago

Firebox is rated 4.4 based on 4,740 reviews