Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,740 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,740 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always a pleasure. Good quality, quirky gifts and delightful service. :)”

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Posted 10 years ago

“I have found that in ordering from Firebox there terrific speed of service and excellent delivery time. I only wish that others would follow this example. Well done Firebox.”

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Posted 10 years ago

“I'm very happy with this site. I didn't expect my order to turn up the next day, but it did. I'll definitely be ording from here again. There's a lot of cool stuff on this site :)”

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Posted 10 years ago

“Order arrived in good time, with no issues with delivery or payment or anything else. And every email they sent put a smile on my face, which was nice”

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Posted 10 years ago

“Brilliant website, im hooked!”

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Posted 10 years ago

“I'd recommend this website to anyone and everyone. It's got gift ideas for all types of people, and will suit all varieties of personality. The delivery time is good, and the witty things they write in the comformation emails and on the product information section genuinely makes my day. It's not just ordering with firebox, I feel as if I've had a good laugh with the members of staff. Definitely better than Amazon. And hopefully it'll continue to exceed expectations. Ps...Check out their funky food and drink section ????”

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Posted 10 years ago

“Great service, funny emails even feed back page someone has a sense of humour.”

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Posted 10 years ago

“The soap I ordered arrived in perfect condition, despite my local postal services best efforts to crush and destroy the packaging. The N64 cartridge is so lifelike my family actually believed I had ordered the game and not a soap!”

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Posted 10 years ago

“Some great stuff not to be found elsewhere. Perfect for birthdays or Christmas. Quick delivery. Would recommend.”

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Posted 10 years ago

“From the moment of ordering from this company, I found it a very efficient and pleasant experience, I was kept in touch with updated e mails, and the parcel arrived very quickly. I have already recommended Firefox to my family.”

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Posted 10 years ago

“Firebox sent me an email confirmation when I placed my order, another follow up email, and an email when my item shipped. It arrived in perfect condition. Very happy with my order.”

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Posted 10 years ago

“thank you very much your emails to me were excellent so refreshing once again than you”

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Posted 10 years ago

“Quick delivery, great packaging, rainbow drops inside as a nostalgic extra, awesome product. Overall, firebox is fabulous. I will continue to shop here whenever I buy a gift for someone I properly love and/or want to impress with my amaze gift giving skills.”

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Posted 10 years ago

“Was a pleasure from start to finish. No fuss or dissapointment. Ordered day one arrived day two and they kept me not just updated but entertained along the way. It was lovely to actually deal with a company who not just seemed to care about my order but about me and then to top it all they made the whole transaction enjoyable. Will recommend to others and will not forget experience for a long time. Other companies could learn a lot from your approach. Many thanks”

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Posted 10 years ago

“Brilliant, thoroughly enjoyed the whole shopping experience ...and the godds are brilliant too”

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Posted 10 years ago

“Items are dispatched quickly and arrive promptly in good condition! Also, the obligatory order confirmation emails are quite hilarious!”

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Posted 10 years ago

“Great site, tons of superb gifts, speedy delivery - a real delight.”

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Posted 10 years ago

“Really good products and delivery. But they bombarded me with emails afterwards.”

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Posted 10 years ago

“wow!”

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Posted 10 years ago

“Quirky and cute. Unusual gifts, well priced, great service and speedy delivery. Already ordered two more items. Give em a try or even just have a look at the website - bound to make you smile.”

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Posted 10 years ago

Firebox is rated 4.4 based on 4,740 reviews