Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,740 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,740 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had to phone customer service at Firebox and it was impeccable love the stuff they sell love the staff always happy to help”

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Posted 10 years ago

“Firebox makes me happy.”

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Posted 10 years ago

“Love Firebox, always makes me smile. Great for those interesting and unusual presents. Excellent service every time.”

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Posted 10 years ago

“Firebox were great, there was loads of communication both from firebox and from the delivery company yodel. A really speedy service, well priced and if you haven't noticed from the website, good humoured throughout. I have recommended to friends and family. You should use them too.”

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Posted 10 years ago

“The overall experience with Firebox was excellent from start to finish. Online purchase which was simple and easy to navigate. Despatch was prompt and was assisted with updates and parcel tracker. Product arrived well within time allocated and item was well packaged which would reduce prospect of damage occurring. Since postage was free was surprised item arrived so quickly”

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Posted 10 years ago

“i wouldn't even consider buying random products from anywhere else, this website is brilliant”

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Posted 10 years ago

“Best website I buy from. Brilliant products, good prices and timely delivery. I just wish they stocked even more!”

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Posted 10 years ago

“Excellent. No complaints.”

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Posted 10 years ago

“Firebox is gadget heaven. With something to satisfy even the fussiest of folk, you are bound to enjoy. Everything from the hillarious lingo and eye catching packaging, to the impressive range of stuff available will leave you wanting more! 10/10 for a well designed company with a hard working team behind the scenes.”

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Posted 10 years ago

“I cannot stay off this site! Might as well make my wages out to them. Plus makes you look like an absolute boss at gift giving!! Definitely would recommended them until i cant speak anymore”

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Posted 10 years ago

“Always a pleasure doing business with the weird but thoroughly decent folk at Firebox”

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Posted 10 years ago

“very good ordered my jelly babys (hot) and a jelly baby on a stick arrived earlier than expected and firebox is a fantastic website and I would/am recommending it to everyone I know”

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Posted 10 years ago

“Quirky order emails, and the delivery was done quickly and correctly. Stuff came in a wonderful box, which I re-purposed for something else now. Love it.”

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Posted 10 years ago

“Always a great experience buying from Firebox. The icing in the cake is the wee bag of sweets they always send!”

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Posted 10 years ago

“Great website with a quick and reliable delivery.. Package brill! :)”

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Posted 10 years ago

“Fast delivery, always exactly as described and never left disappointed, thank you Firebox.”

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Posted 10 years ago

“This is a fantastic website. The things are quirky and fun. They're also very reasonably priced. The delivery is super fast and they are superbly packaged.”

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Posted 10 years ago

“Firey, boxey, with cool products made for cool people.”

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Posted 10 years ago

“This website is fantastic they have so many things and its great quality with quick service”

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Posted 10 years ago

““Great - fast, relatively cheap, helpful (and I like the friendly, quirky tone of emails, etc)””

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Posted 10 years ago

Firebox is rated 4.4 based on 4,740 reviews