Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,740 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,740 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A fast service and item arrived as requested on a Saturday. I also ordered the item to be "crap wrap" as it was a gift for my fiancé and certainly makes you laugh when you open the box. I hope the crap wrapper gets a good wage for his skills with selotape.”

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Posted 10 years ago

“Always something exciting about visiting the Firebox website - Every time you go on you can always find something of interest that would suit yourself or find something that would suit someone you know as a surprised gift! Birthdays/ Christmases - Always the first website I check these days! Would highly recommend! =]”

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Posted 10 years ago

“Amazing loved the speed of delivery, and the complimentary sweets”

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Posted 10 years ago

“I have used Firebox on many occasions for presents and treats. I have nothing but praise for the product range and service. It's my first choice for unique gifts and fun items, and have never had a problem or disappointment.”

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Posted 10 years ago

“Ordered a VR Headset for my Android Phone (OnePlus One) Fantastic, can't believe how fast it was dispatched and received (literally next day and I ordered around mid-day the day before...) And it's nice to be kept in the loop every step of the way! A******* Thanks Firebox!”

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Posted 10 years ago

“Yet again had speedy delivery and gift came in great condition...also love the fact i get free sweetis when i oreder stuff”

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Posted 10 years ago

“I really enjoyed using this site; even better than the underpants I bought (and trust me, it's hard to find something I love more than pants featuring brightly-coloured scenes of cartoon violence) were the confirmation emails. I'd buy from Firebox again just to giggle at their online correspondence.”

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Posted 10 years ago

“Awesome! Great service, Quick delivery, Very Happy!! ????”

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Posted 10 years ago

“yes very good product”

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Posted 10 years ago

“Amazing!!!! Chocolate from around the world bought. Ordered on wed 18th March 2015, delivered 19th march, 2015 lunchtime!!! Curry and chips is weird but lovely!!!”

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Posted 10 years ago

“Great - love the quirky messaging - hats off to your copywriter! Super fast delivery too.”

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Posted 10 years ago

“Amazing service!”

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Posted 10 years ago

“Great website. Great range of products from the extremely funny through to downright useful. Order was dispatched pretty much the same day and arrived the day after. Would recommend to friends and family - not necessarily to my aged parents though! I made a mistake on my order because the delivery address was different to my billing address. I telephoned and it was sorted out straightaway. Very satisfied customer :)”

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Posted 10 years ago

“Wonderful e-mails. Got my package really quick. Will surely order from Firebox again.”

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Posted 10 years ago

“Excellent product choice, awesome delivery times and a free pack of sweets with the delivery (bribery always works)”

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Posted 10 years ago

“This site has some super funky items. Try the BLUE beer amazballs on the pupils and even better going down your throat!!”

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Posted 10 years ago

“Brilliant and quick customer service - cannot complain at all”

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Posted 10 years ago

“Great product, shame about the planet destroying amount of packaging it came in. One large box for a t-shirt, plus plastic air filled sacks, plus plastic envelope with t-shirt in inside.”

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Posted 10 years ago

“Firebox is my new favourite go-to for gifts, gadgets and general amusement! The website is great, the emails amusing, the response are prompt and everything I've ordered has been excellent quality. I'm even impressed with the delivery service - when the courier tried to deliver to my office on a Saturday (when we were closed) he phoned and came ot deliver to the resturant I was having lunch at!”

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Posted 10 years ago

“Delivery was prompt and well packaged.. And thanks for the sweeties..xx”

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Posted 10 years ago

Firebox is rated 4.4 based on 4,740 reviews