Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,740 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,740 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant online store! Loved the quirky emails!”

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Posted 10 years ago

“Great website with quirky products that have humorous descriptions. Emails to confirm order and despatch are very memorable! Really fast delivery and well packaged. Will definitely use Firebox again, would recommend.”

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Posted 10 years ago

“Always helpful. Very fast delivery. Great choice of products that are a high quality. Always recommend this site.”

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Posted 10 years ago

“Thank you. You were very helpful when I ordered over the phone and a super quick delivery. Love the bottle and thanks again.”

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Posted 10 years ago

“I want to prance around in narwhale slippers and a reindeer 3some jumper whilst drinking unicorn tear gin out of the magical unicorn mug. I love everything about this website and the glorious people who created it. Thank you. xxxxxxxxxxx”

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Posted 10 years ago

“Excellent service. Quick delivery and even a bag of sweeties :-) Haven't had rainbow drops for years!”

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Posted 10 years ago

“Helpful staff, excellent product, will continue to use and recomend”

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Posted 10 years ago

“A wonderful website with a lot of humor! You can find fun gifts for everyone (including yourself) in good price and really good quality.”

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Posted 10 years ago

“This was my first order with Firebox and I was really happy with all aspects of my order, from email confirmation ( very funny and made me laugh) to say my items had been dispatched, fast delivery and all products of good quality. I would recommend anyone to use Firebox”

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Posted 10 years ago

“Never disappointed with Firebox. Love the quirky emails and the products are always top notch. A definite recommendation from me!”

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Posted 10 years ago

“Very swift delivery, it's a gift so hopefully goes down well.”

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Posted 10 years ago

“Easy website to navigate. Great selection. Easy to order. Delivery good. Packaging excellent & love those quirky emails you send.””

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Posted 10 years ago

“Trouble-free ordering system. Very prompt despatch. Present for Grandson - at his request.”

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Posted 10 years ago

“Love the website (very millennial), easy to order and pay. LOVED the delivery; reasonably priced, fast and packaging is very good. Product range is pretty good (although some non-exclusive items may be slightly cheaper elsewhere) and they come as advertised.”

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Posted 10 years ago

“Personalised message cut off and garbled on all the gifts we sent. Poor.”

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Posted 10 years ago

“A superb variety at reasonable prices and topped off with entertaining emails.”

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Posted 10 years ago

“Postage is pricey but items are good and speedy”

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Posted 10 years ago

“Product as expected - very prompt delivery”

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Posted 10 years ago

“My overall experience was really great ! Love the website - very easy to navigate! Lots of cool stuff to choose from ! Keep it up!”

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Posted 10 years ago

“It's a great site with great options. Some of the stuff is pricey but it's worth it.”

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Posted 10 years ago

Firebox is rated 4.4 based on 4,740 reviews