Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,740 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,740 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Firebox is fab, just fab!!! Oh and have I mentioned just how fab they are?”

Helpful Report

Posted 10 years ago

“Great Product! Dad loved it. You get so much more than your monies worth :)”

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Posted 10 years ago

“Great easy transaction, No problems at all!”

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Posted 10 years ago

“I love Firebox. More than the film Twister. And that has some class acting from Helen Hunt and Bill Paxman. Orders are always on time, the packaging is incredibly fun, feels like I get a gift even if I'm buying something for someone else! Great range of products for those picky pesky people.”

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Posted 10 years ago

“Placed an order for Father's Day gifts and they arrived the next day which surprised me as the delivery was to Ireland. Thrilled with that. Products were exactly as advertised and great quirky items. Will defo buy more from this cracking little site!”

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Posted 10 years ago

“Such a cool website with exciting new products. defiantly recommend. thanks again”

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Posted 10 years ago

“Absolutely sensational service (pinged a query across to them about the product I was planning on purchasing - emailed me straight back), delivery (extremely prompt - next day) and product 'The VAMP' bluetooth speaker device (unbelievable piece of technology for less than 50 slides - bring your speakers to life without the need for an overpriced amplifier annnnnnnnnnnd of course don't forget the bluetooth connectivity)”

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Posted 10 years ago

“good company to deal with and , reliable delivery and excellent quirky products”

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Posted 10 years ago

“Scrabble lights! ...just another gorgeously quirky addition to the pad from Firebox! Thanks guys!”

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Posted 10 years ago

“Their emails to customers are really fun. It made me to read the whole email and I was looking forward to receive another one. The delivery is super fast too. Items we have ordered, so far, are good quality. I will use this website for a fun and unusual gifts again. Miroslava”

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Posted 10 years ago

“Contents of box well packed and arrived on time!”

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Posted 10 years ago

“Love this website, fast delivery and great quality on every item.”

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Posted 10 years ago

““Excellent as always! Would recommend you to all.. If I was on commission :) but I'm not .. But I will anyway and sit n hope... Always a joy!””

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Posted 10 years ago

“I never got what I ordered, it feels like you've robbed me and there's nothing I can do, so thank you for absolutely nothing”

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Posted 10 years ago

Hi Thor, that doesn't sound quite right. I am sorry to hear that you haven't received your order. If you could drop an email to info@firebox.com our customer service team will gladly help.

Posted 10 years ago

“Awesome product and speedy delivery. Thanks Firebox!”

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Posted 10 years ago

“Firebox are just wonderful! Everything is well packaged and always arrive on time..”

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Posted 10 years ago

“Fantastic item! Lightning speed delivery. Well packaged. Buy With Confidence!”

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Posted 10 years ago

“Bought the Instant Regret chocolate. Eat this at your peril. Really. No I mean it. If you like the idea of pouring napalm down your throat, you are still nowhere near ready for this chocolate.”

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Posted 10 years ago

“Brilliant service. Loved the tone of the e-mails. Gift arrived as promised and was as described. Will be using site to look for and purchase further gifts.”

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Posted 10 years ago

“Ordered a brilliant present on Firebox. It arrived on time and their communications with me were excellent, highly amusing. Original and innovative, I would definitely use Firebox again.”

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Posted 10 years ago

Firebox is rated 4.4 based on 4,740 reviews