Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,740 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,740 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Firebox never fails to impress me with there products, the packaging is always fantastic and the updates on the package are frequent enough!”

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Posted 10 years ago

“I bought the Thug Kitchen book from Firebox as a Fathers day present to my dad and i'm sure he will love it! the packaging it came in was really good and kept it well protected which is always good to see, i love buying items from Firebox because with every sale it feels really personal which is nice beause some places can just be so cold in a way, overall i would definately buy from Firebox again :)”

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Posted 10 years ago

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Posted 10 years ago

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Posted 10 years ago

“Firebox is an awesome site with amazing customer service, quick delivery and great quality products, very happy!”

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Posted 10 years ago

“Awesome! ;)”

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Posted 10 years ago

“Without firebox everyone i know would receive book marks and stamps”

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Posted 10 years ago

“Quirky and Brilliant items and great delivery service to boot! Heck, Even the confirmation emails they send are entertaining =D”

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Posted 10 years ago

“Very good service from a very friendly team. Was sent a pack of jelly sweets, would've preferred chocolate, but they were free so appreciated them very much. Thank you.”

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Posted 10 years ago

“Great variety of gifts for most ages & the delivery was very prompt!”

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Posted 10 years ago

“Perfect gift and perfect customer service. Loved the humour, backed up by great performance. Product was unique and a fantastic gadget as a very reasonable price. Highly (and I mean it!) highly recommend.”

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Posted 10 years ago

“This site is amazing, it had really original products and decent prices. The staff are very customer orientated as well so will help where ever they can”

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Posted 10 years ago

“Great communication, speedy delivery, happy to deliver to a business address and the package was immaculate. Not even a scratch. Padded with brown paper and all items were safe.”

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Posted 10 years ago

“Fast quality service - very pleased with product - will add fun to the party. Will definitely use Firebox again!”

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Posted 10 years ago

“Honestly one of the best websites ever for online shopping! Everything arrived on time, every box comes with little sweets on it! So lovely definitely shopping here more often”

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Posted 10 years ago

““Firebox are GREAT! The product range is great, the customer service is great, the post sales....you get the drift.... No?....THEY'RE GREAT!!””

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Posted 10 years ago

“...”

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Posted 10 years ago

“Friendly communication and great range of weird and wonderful products!”

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Posted 10 years ago

“It came really quick, and the overall item was excellent. Thank you very much”

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Posted 10 years ago

“I thought all in all it was really good, except the fact I had no confirmation email telling me I have purchased my product but I phone up customer service and they were very kind and friendly and sent me another email instead”

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Posted 10 years ago

Firebox is rated 4.4 based on 4,740 reviews