Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,740 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,740 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have purchased one of these before with no issues (apart from the phone later being stolen!) I repurchased for my replacement phone and have been very disappointed. There's an air bubble that just will not budge and the protector's scratched almost immediately despite very little use, no drops, and the phone being well cared for. For nearly £20, I definitely expected better.”

Helpful Report

Posted 10 years ago

“Nothing short of amazing.”

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Posted 10 years ago

“Unfortunately, while I loved everything I purchased from Firebox, the customs charge - which doubled the actual purchase price, will prevent me from ordering overseas in the future.”

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Posted 10 years ago

“Painless process Quality gift Pleasurable experience”

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Posted 10 years ago

“Painless process Quality guft”

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Posted 10 years ago

“Painless process Quality guft”

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Posted 10 years ago

“Another quality experience with Firebox. Good products, good service.”

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Posted 10 years ago

“This company are so quirky. It makes ordering so much fun! They have reasonable prices! (I bought EVERYONE's Christmas presents from Firebox last year!) orders arrive oh-so quickly also. I could not recommend this company enough. HIGHLY HIGHLY recommend.”

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Posted 10 years ago

“This is a GREAT company to deal with. Friendly, prompt and courteous. Would thoroughly recommend them to everyone. Keep up the GREAT work”

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Posted 10 years ago

“Arrived quickly and I'm extremely happy! Thank you!”

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Posted 10 years ago

“Lovely quirky gifts for all. Blinkin marv service too. Recommend”

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Posted 10 years ago

““For an international transaction, this was the best experience I've experienced. ””

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Posted 10 years ago

“Absolutely flawless transaction but its what one expects when dealing with firebox.”

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Posted 10 years ago

““Firebox is my go-to place for shopping gifts for my friends. They get just as surprised every time they receive a gift!””

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Posted 10 years ago

“The whole process of ordering was quick, super simple and easy, and with a huge selection of must have's, what more could I ask for...”

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Posted 10 years ago

“Well designed website and easy to use. Loads of really cool items at great prices with quick delivery. Firebox hits the spot that other online shops can't reach! Do it!”

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Posted 10 years ago

“Brilliant service!”

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Posted 10 years ago

“The order arrived very swiftly (within 24 hours) and despite some scuff marks to the packaging, all was in order. The overall experience was very easy and made pleasantly enjoyable by Firebox's fun dispatch emails!”

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Posted 10 years ago

“Always get good service with fast delivery.”

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Posted 10 years ago

“Great fun dealing with Firebox.com - easy website to use and great items on sale, and the amusing correspondence from them is a bonus, really made me laugh & made the service seem very personal and fun.”

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Posted 10 years ago

Firebox is rated 4.4 based on 4,740 reviews