Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,742 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,742 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

Write Your review

Tell us how Firebox made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Came really quick!”

Helpful Report

Posted 4 years ago

“Brilliant service from start to finish...”

Helpful Report

Posted 4 years ago

“Excellent, will make a fun "Shit" Art Night.”

Helpful Report

Posted 4 years ago

“Easy to navigate and order arrived within a few days as promised. Will certainly look on the site again for future unusual gifts”

Helpful Report

Posted 4 years ago

“Your marketing is absolutely superb. Modern, upbeat, funky and innovative, which reflects the benefits of this novelty item perfectly. Would highly recommend the product and the team behind it without any hesitation. Well done. Keep up that s**t. 😉😉”

Helpful Report

Posted 4 years ago

“Fantastic book my son will love it! Unfortunately I was disappointed by the amount of packaging for one book.”

Helpful Report

Posted 4 years ago

“Great thank you!”

Helpful Report

Posted 4 years ago

“Brilliant fast service , good came well wrapped”

Helpful Report

Posted 4 years ago

“Excellent as gifts so appreciated”

Helpful Report

Posted 4 years ago

“Nice product, arrived quickly and packaged well. It hasn't been used yet as it's a gift”

Helpful Report

Posted 4 years ago

“Fast delivery”

Helpful Report

Posted 4 years ago

“Quick & Order correct. Absollutely nothing to complain about.”

Helpful Report

Posted 4 years ago

“Brilliant service 👏”

Helpful Report

Posted 4 years ago

“You people are bloody marvelous! Always deliver, never a problem. You're a bright spark in this dreary Covid lockdown.”

Helpful Report

Posted 4 years ago

“I brought the pillowcase with my parents face as he had passed away, it’s good quality, lovely and soft and I am really pleased with it, will be ordering again with a different picture - well done everyone, thank you.”

Helpful Report

Posted 4 years ago

“Personalised gift but still arrived very quickly and good quality”

Helpful Report

Posted 4 years ago

“Top from start to finish”

Helpful Report

Posted 4 years ago

“Turned out awesome and arrived on a timely manner”

Helpful Report

Posted 4 years ago

“Great choice of quirky gadgets and gizmos. Something, literally, for everyone. Firebox fired off my purchase in lightning quick time. Couldn’t be happier. Thank you!”

Helpful Report

Posted 4 years ago

“Arrived in good time. Item arrived intact and as described.”

Helpful Report

Posted 4 years ago

Firebox is rated 4.4 based on 4,742 reviews