Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.41

4.4 Rating 4,721 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,721 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order from, plenty of interaction with regards payment and delivery. Will definitely use them again.”

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Posted 3 years ago

“Prompt and safe delivery!”

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Posted 3 years ago

“Cute and funny gift for a friend. Slightly smaller than I expected but still a decent size”

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Posted 3 years ago

“Original item smashed buy courier but replaced straight away to save Christmas”

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Posted 3 years ago

“Absolutely marvellous service . Great fun products and value for money ,”

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Posted 3 years ago

“................”

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Posted 3 years ago

“Customer service has been fantastic! Quick replies and very helpful will order from you again :)”

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Posted 3 years ago

Hey Nina, happy to hear it! Hope you have a great Christmas.

Posted 3 years ago

“Well done Firebox. Ember let me down supplying this smart mug but you stepped up, had it in physical stock, cheaper and delivered in a couple of days. 10/10.”

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Posted 3 years ago

“The item received was unique and quite appropriate for a friend who has everything. Great idea for a gift and the product was just what I expected. Will definitely use them again.”

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Posted 3 years ago

“Fast delivery, excellent products, Will definitely shop again”

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Posted 3 years ago

“Absolutely love my zen garden and inappropriate mug and mystery boxes, some people are gonna be happy at Xmas, great service fast delivery. Amazing products. Thank you”

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Posted 3 years ago

“The presentation was excellent and this made that a bit more special”

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Posted 3 years ago

“Delivery was quick and products are cool”

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Posted 3 years ago

“Came really quick!”

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Posted 3 years ago

“Brilliant service from start to finish...”

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Posted 3 years ago

“Excellent, will make a fun "Shit" Art Night.”

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Posted 3 years ago

“Easy to navigate and order arrived within a few days as promised. Will certainly look on the site again for future unusual gifts”

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Posted 3 years ago

“Your marketing is absolutely superb. Modern, upbeat, funky and innovative, which reflects the benefits of this novelty item perfectly. Would highly recommend the product and the team behind it without any hesitation. Well done. Keep up that s**t. 😉😉”

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Posted 3 years ago

“Fantastic book my son will love it! Unfortunately I was disappointed by the amount of packaging for one book.”

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Posted 3 years ago

“Great thank you!”

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Posted 3 years ago

Firebox is rated 4.4 based on 4,721 reviews