Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,742 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,742 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“For my grandson he loves it”

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Posted 4 years ago

“Excellent choice of intriguing products with a dollop of naughtiness.”

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Posted 4 years ago

“This has to be the best international purchase I have made. The same day I purchased my cups, it was confirmed, reciepted & was on its way to my address here in Australia. It was on my doorstep within 6 days of ordering. Seriously cannot beat that for service. Plus my cups were in better than expected. Gaurantee this is just the beginning of many purchases to come.”

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Posted 4 years ago

“Fast and efficient servce/delivery”

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Posted 4 years ago

“Great products. The Instant Regret chilli chocolate is Awesome 🔥”

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Posted 4 years ago

“I like the wide variety of things Firebox offer that cant be found in the shops. I have never been disappointed in anything I have bought.”

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Posted 4 years ago

“Will definitely shop here again couldn’t be happier”

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Posted 4 years ago

“Everything came amazingly quickly. I struggle to think of gifts for the family but Firebox has things for everyone. True love you a life saver”

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Posted 4 years ago

“The quality of the products I ordered are amazing!! And I couldn't believe how quickly they were delivered, ordered before and always impressed with firebox”

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Posted 4 years ago

“Fast delivery ***Highly Recommended***”

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Posted 4 years ago

“Very efficient service. Recipient of the gift I bought is very happy.”

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Posted 4 years ago

“Ordered a few things as fun Christmas surprises. Firebox always has some fun items! Not opened them yet obviously but am sure they will raise a smile”

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Posted 4 years ago

“Item arrived as described”

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Posted 4 years ago

“Love the selection and customer service always great service from the firebox team.”

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Posted 4 years ago

“Excellent service as ever,my order arrived a day early too. I love the quirky messages,makes me feel valued.! Good range of wicked stuff.”

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Posted 4 years ago

“Always happy with the products ordered”

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Posted 4 years ago

“Look I was was flying on wedensday and ordered on sunday. I was meeting a very important girl and needed to get the details right, it was critical the gift arrived before I went and it did. They made sure and even followed up, making me feel like a special and valued customer. Thank you very much!”

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Posted 4 years ago

“Firebox never fail to please, have used them a few times. Goods arrive well packaged and on time. Can not comment on the product purchased as it is for a xmas gift. Company lovely to deal with lways upbeat and friendly, will use again.”

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Posted 4 years ago

“So very happy with the wonderful service. Shipping so fast. 100% recommend”

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Posted 4 years ago

“Love love love!”

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Posted 4 years ago

Firebox is rated 4.4 based on 4,742 reviews