Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.41

4.4 Rating 4,721 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,721 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the choice and delivery”

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Posted 3 years ago

“I did secret Santa .I didnaught and nice and let them choose my supervisor choose naughty”

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Posted 3 years ago

“Great website and service from purchase to delivery.”

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Posted 3 years ago

“Hadn't bought from firebox for years and all is still good: as Amazon wouldn't deliver this without a person of at least 18 being on site and as firebox use Yodel, who would, it's a no-brainer. Thanks firebox.”

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Posted 3 years ago

“A gift for a friend , who was very happy with it . Great service and a fast delivery .”

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Posted 3 years ago

“Unique gifts that you can't find anywhere else that easily, good quality items without breaking the bank, shipping is quick and the items arrive safe and intact.”

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Posted 3 years ago

“Fantastic service! Fast delivery and a great product. And the best customer service ever. Got a couple of different mystery boxes for gifts and they're great. Recommended”

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Posted 3 years ago

“Great gifts!”

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Posted 3 years ago

“Excellent.”

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Posted 3 years ago

“Great service, fast delivery!”

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Posted 3 years ago

“Amazing service! The quality of the product is better than I expected. Thank you!”

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Posted 3 years ago

“Fun products at reasonable prices”

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Posted 3 years ago

“Great service once again Firebox”

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Posted 3 years ago

“Really quirky, interesting items and the delivery was fast.”

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Posted 3 years ago

“Was a great secret Santa gift”

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Posted 3 years ago

“Love this gift i bought”

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Posted 3 years ago

“Brilliant website. I've been buying unusual gifts for years from Firebox. My kids have always loved whatever I've bought them. Great site!”

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Posted 3 years ago

“Fun product and great service”

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Posted 3 years ago

“Lots of funny stuff some of which can be useful, great little gifts.”

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Posted 3 years ago

“Amazing every time!”

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Posted 3 years ago

Firebox is rated 4.4 based on 4,721 reviews