Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,740 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,740 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product arrived as promptly as expected well wrapped and protected from anything the carriers could do. I was very impressed with both the speed of the delivery and the care that went into it.”

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Posted 10 years ago

“Great service and a fantastic range of products too.”

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Posted 10 years ago

“I highly recommend this site for it's charm and charisma on how it communicates it's cool and not so common products. I would totally have a firebox app and would check it often for next level products. Keep doing what you're doing.”

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Posted 10 years ago

“Probably the weirdest/best website out there!”

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Posted 10 years ago

“'Excellent service from Ben Knight and Sean and birthday girl very happy with gift :)'”

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Posted 10 years ago

“Very reliable website, items of good quality, fast shipping”

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Posted 10 years ago

“Always an enjoying experience shopping with Firebox; the delivery is always speedy, any queries quickly dealt with and their communications are always humerous”

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Posted 10 years ago

“Love Firebox.com it's my first port of call for gifts! The service s excellent!”

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Posted 10 years ago

“I love Firebox. Always different, always good quality!”

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Posted 10 years ago

“Firebox seem to have it all figured out. They have an attractive, well thought out website, loads of great products, well written product descriptions, lots of useful pictures, and something for every price point. The correspondence following orders is always humorous and informative, and leaves you feeling that you are genuinely valued as a customer. I think I'm a little in love with Firebox!!”

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Posted 10 years ago

““Excellent, quick efficient and packaged well. A+ *********** ” Thanks FIREBOX YOUR ACE”

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Posted 10 years ago

“Firebox is awesome. I get all my random crap from this site. Its just amazballs. Great communication and everything is always perfect and delivered on time. Just wish they didnt have to charge for the products.”

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Posted 10 years ago

“Great products, super fast delivery and great communication. I love Firebox with all my heart.”

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Posted 10 years ago

“I love Firebox, not only the service is unique, they truly worry about you and your order. This is how all companies should work!”

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Posted 10 years ago

“A very original website to amaze all my friends with original gifts! I love it!”

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Posted 10 years ago

“Good stuff, high quality and delivered promptly - sorted!”

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Posted 10 years ago

“Firebox is great! My pre-order shipped on time and arrived in great time. Everything as described and the packing was very nice! USA customer.”

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Posted 10 years ago

“Quick delivery and top quality goods. Recommend to everyone who can easily have a laugh”

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Posted 10 years ago

“Robin”

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Posted 10 years ago

“A delight to buy from, as usual. They always have great products on sale, I haven't seen anything on there that I wouldn't love to own! One of the best on-line shops.”

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Posted 10 years ago

Firebox is rated 4.4 based on 4,740 reviews