Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,740 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,740 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love firebox.. my partner is a gadget king and he loves it! FAB website!! Well Done”

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Posted 11 years ago

“AWESOME......As always.”

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Posted 11 years ago

“Great range of products, shopping experience and speed of delivery. Will shop here again”

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Posted 11 years ago

“Firebox are great, what can I say. My deliveries are very quick and always on time. If you like the unusual, the slightly strange and the downright daft.... Firebox is for you. I love it at Christmas and birthdays as I can always find something to suit.”

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Posted 11 years ago

“LOVE these guys. Brilliant, quirky products, outstanding delivery from all the cool, kooky emails about order placement, tracking etc to the speediest of speedy, faultless service which delivers the fab fireboxes and thoughtful packaging. It might not be for everyone, but it's definitely for me!”

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Posted 11 years ago

“I only say that since I know Firebox, every day I see what absurd article was published on the website. the prices are high for my pocket, so I'm telling my friends to buy from Firebox so that I can see the products up close :D”

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Posted 11 years ago

“After my first item arrived damaged through no fault of the company, the customer service I received was amazing. I had a replacement items delivered to me the next day. I cannot fault the service I received and I would recommend this company to anyone. Brilliant range of products with excellent service.”

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Posted 11 years ago

“Firebox always has such cool, funky and unique items. The website is always good for a browse for entertaining items. It's even better for unusual Christmas gifts for friends... and one or two things for myself!”

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Posted 11 years ago

“Was very happy with the service and over the moon with my stuff thanks again firebox :)”

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Posted 11 years ago

“Exceptionally unique gift options for those looking for something out of the ordinary. Much fun had just reading through the items available. Love this site.”

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Posted 11 years ago

“My product arrived with great timing but unfortunately was broke I have tried to get someone to sort it out but no reply as of yet...”

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Posted 11 years ago

We've gotten in touch with Ebony so we can quickly get that sorted out.

Posted 11 years ago

“I love this company. Cool gifts and even better - always a little something in the bottom of the box for yours truly.”

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Posted 11 years ago

“I ORDER FROM FIREBOX EVERY CHRISTMAS FOR MY NEAREST AND DEAREST AS THEY AHVE COME TO LOOK FORWARD TO RECEIVING A GIFT FROM THE FIEBOX RANGE OF GADGETS AND FUN STUFF. I AM CONSTANTLY AMAZED AND PELASANTLY SURPRISED AT HOW CONSISTENT FIREBOX IS WITH EVERYHTING FROM QUALITY OF PRODUCT TO THEIR SUPERIOR CSTOMER FOCUS. FIREBOX WAS ONE OF ONLY 2 ON-LINE COMPANIES NOT TO LET ME DOWN IN SOME WAY OR ANOTHER THID YEAR- I WAS BECOMING DISSILLUSIONED WITH ON-LINE RETAILERS BUT WILL STICK WITH FIREBOX..”

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Posted 11 years ago

“firebox never fails to deliver great quality items and little gifts that you aint gonna find anywhere else, very efficient, go take a look theres something for everyone!”

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Posted 11 years ago

“Great products, would recommend to everyone! Many unique and wacky products! Can't wait to try the instant regret chocolate!”

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Posted 11 years ago

“My son has asked for this smart watch for Christmas so I haven't opened it yet but it looks great!”

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Posted 11 years ago

“Very pleased - does what it says on the box, thank you”

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Posted 11 years ago

“Totally brilliant with a unique and funny selection of gifts. Shame some things can't be sent to Australia...unlike the criminals and undesirables you sent here years ago but hey, my orangatan t shirt totally makes up for it, so your forgiven!”

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Posted 11 years ago

“If your looking for a unique gift 'Firebox' is a good website to look at”

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Posted 11 years ago

“Awesome awesome awesome awesome awesome”

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Posted 11 years ago

Firebox is rated 4.4 based on 4,740 reviews