Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,740 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,740 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

Write Your review

Tell us how Firebox made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The place to go for any occasion. Fantastic, great quality, quirky gifts for anyone! My house is starting to look like what I imagine there warehouses look like.. Can't get enough.”

Helpful Report

Posted 10 years ago

“Firebox has got to be one of the funniest company's to order from always have great customer services and are just awesome highly recommend them for all your needs as they have a great selection of weird and wonderful things”

Helpful Report

Posted 10 years ago

“Brilliant - very fast delivery and great quirky items that do what they are advertised as doing.”

Helpful Report

Posted 10 years ago

“Brilliant website, great products, fast delivery and outstanding service. I've already told my friends and family about Firebox and they are loving it too. 5 Stars!”

Helpful Report

Posted 10 years ago

“Brilliant company! Love the range of gifts! And quick delievery! Defiantly order again!”

Helpful Report

Posted 10 years ago

“Great company to deal with in every respect. Will certainly use them again.”

Helpful Report

Posted 10 years ago

“In one word, superb!”

Helpful Report

Posted 10 years ago

“Perfect, I'm for sure gonna shop here again! Great service, nice stuff, funny emails, fast delivery with candy, what's not to love!!! Seriously one of the best customer service I've ever gotten.”

Helpful Report

Posted 10 years ago

“He hecho un pedido hace mas de un mes y aun no lo he recibido”

Helpful Report

Posted 10 years ago

“Love this company the service is excellent, I love the emails you get for confirmation and it's excellent when you get sweets in the packaging too”

Helpful Report

Posted 10 years ago

“Great gifts for great prices... :)”

Helpful Report

Posted 10 years ago

“Very happy with my purchase, arrived sooner than I expected :-)”

Helpful Report

Posted 10 years ago

“so much fun yet useful stuff. Will be coming back!! Got a pocket ninja, arrived on time, no damage to the package. Great product, my husband loves it.”

Helpful Report

Posted 10 years ago

“If you want something amazing, don't hasitate and go stright there.”

Helpful Report

Posted 10 years ago

“Love shopping here... the stuff is always interesting and for gifts its always a hit.”

Helpful Report

Posted 10 years ago

“Firebox is so reliable you can almost set your watch by it. Their descriptions of what you are buying are spot on and you are ensured of quality items coming your way”

Helpful Report

Posted 10 years ago

“My goods arrived on time next day in fact very happy will deal with them again”

Helpful Report

Posted 10 years ago

“Never have a problem with you guys, an outstanding service, quality produce. Always enjoy my encounters with you guys”

Helpful Report

Posted 10 years ago

“A fun site to look at for gifts that are sure to please and surprise.”

Helpful Report

Posted 10 years ago

“Great site great service and good quality products. Used this site before and will continue to use it again and again.”

Helpful Report

Posted 10 years ago

Firebox is rated 4.4 based on 4,740 reviews