Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,740 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,740 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“awesome company, I've ordered from them at least 6 times, and to be honest ive never ever had a problem, theyre always entertaining and friendly. its the first site me and my fella check if were struggling with ideas for presents and they never fail :)”

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Posted 10 years ago

“excellent service and products....good for unusual gifts”

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Posted 10 years ago

“Great, your emails always make me chuckle to myself, so refreshing amidst the usual formal, boring ones”

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Posted 10 years ago

“Verry fast and trouble free procedure. So pleased with product which was just as described on the website.”

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Posted 10 years ago

“I would describe my Firebox experience as being “Absolutely Fantabalistical!””

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Posted 10 years ago

“Great site, easy to use, excellent service. Safe environment. Loved your email updates on my products, the status of my delivery, made me feel valued as a customer. You bet I'll recommend you and Yes I'll be back. Very proud of my glasses (they aren't all for me honest!) - I'm bragging about them already. x”

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Posted 10 years ago

“Hey cool kids, I would like to say I think you're all very hip, I stay warm at all times knowing you're still doing well. At night I think to myself what a great company you are, and by morning that feeling hasn't changed, Sweetdreams sweet princes. X”

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Posted 10 years ago

“What a great website, operated by passionate people. From purchase to delivery was a forgettable (read perfect, no issues) experience, even the confirmations will make you smile.”

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Posted 10 years ago

“'twas good. 10/10 would look at again”

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Posted 10 years ago

“Item arrived quickly, very well packaged. Would definitely recommend to a friend/use again.”

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Posted 10 years ago

““Awesome - I really like the emails you get. They make me smile. Quality products and gifts. Great customer service””

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Posted 10 years ago

“the mug was broken handle broken off”

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Posted 10 years ago

“Fantastic, quickest I've ever received anything I've bought online and the person the items were for absolutely loved them.”

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Posted 10 years ago

“We're amazing!:) Thanks a lot!”

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Posted 10 years ago

“Fab products from innovative, imaginative, useful and totally bonkers! The service is excellent and the site easy to use couldn't ask for better!”

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Posted 10 years ago

“They are amazing!”

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Posted 10 years ago

“As always 5* Never had a bad experience with firebox either with delivery or items received”

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Posted 10 years ago

“Firebox is absolutely brilliant! Buy presents all the time from there!! Love it.”

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Posted 10 years ago

“The emails from this company are totally worth buying anything from them. The Mario pipe mug I bought got me laid but burned her fingers when coming out of the microwave. Worth it.......perhaps but I prefer my sensory organs undamaged.”

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Posted 10 years ago

“The product was even better than described, and the package came like a week early.. and they gave me candies ! These guys are awesome”

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Posted 10 years ago

Firebox is rated 4.4 based on 4,740 reviews