Firebox Reviews

4.4 Rating 4,740 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,740 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“One of the best web sights out their they are a good old bunch of funny guys and girls u would rate this place 10\10 every time because of their funny way of dealing with things and amazing products that you will not find any where else just a beautiful sight you should go take a look”

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Posted 10 years ago

“A great company - Packed to the rafters with goodies and a great service to boot. 5 stars.”

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Posted 10 years ago

“you sell stuff not available in shops just love,LUV your commemts,thanks for thr sweeties in the parcel”

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Posted 10 years ago

“Great and friendly service - thank you!”

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Posted 10 years ago

“Another great purchase, not able to find this stuff anywhere else, especially the Queen of Queens Vodka, and a shot of that soon wakes you up? (or puts you to sleep if you take to much) I have used Firebox before and like they say "It's not for everyone", true, but OK for me and my son as he is the recipient of most of the stuff I buy. Though I am mean with the alcoholic drink, it's to good to give away. And I can track my order and know when to expect it without the annoying cards being pushed through the letterbox detailing how you can get you delivery with a lot of messing about. Anyway thanks Firebox another good purchase and exactly as promised, Regards. Dave Sharp.”

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Posted 10 years ago

“Easy, fast, well run, never had a better website to browse regular updates as well as well written emails that make you laugh”

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Posted 10 years ago

“Delivery was free and one day dispatched pretty much overnight and was left with my security of my apartment with no need for me to go pick it up at a post office. Would definitely order again. (I ordered the wifi smarter kettle and cover which I also reccomend!)”

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Posted 10 years ago

“Did exactly what they said. Ordered one day, kept advised every step of the way and the package arrived the very next day. Outstanding service”

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Posted 10 years ago

“A brilliant experience from order to delivery, usually online shopping is pretty boring but firebox make it fun. Love the emails.”

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Posted 10 years ago

“Firebox is just GREAT! Especially when you have to buy a gift for the guy who "has everything" there is always something unusual and wacky to find. The sense of humour of these guys (gals) at Firebox is brilliant, they're really good fun. Service is exceptional and always with a (virtual) smile - their e-mails always bring a smile to my face, I even save them in a folder just so that if I ever feel down I can re-read them and have a laugh. So, you folk out there, start buying from Firebox and know your purchase will be delivered to you quickly, safely together with those great big (virtual) smiles. Oh, and their little pressies in the parcel are always well received. Thanks Firebox. xx”

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Posted 10 years ago

“One of the Best online ordering sites ever, couldn't believe my order came the very next day. What do I buy for my Sons Birthday? Great gift ideas Firebox is Brilllant!”

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Posted 10 years ago

“Fabulous!! customer services are beyond the pale....best online company I have ever dealt with!!”

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Posted 10 years ago

“For quirky gifts for everyone no matter how normal or otherwise - firebox wins everytime. Just brilliant.”

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Posted 10 years ago

“Good selection of items quick delivery i will buy from firebox again!”

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Posted 10 years ago

“3 chocolates for £7 ? Total rip off.”

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Posted 10 years ago

“Prompt delivery, cheap and excellent quality items, my new favourite gadget shopping website!”

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Posted 10 years ago

“Bloody fantastic!”

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Posted 10 years ago

“Excellent service yet again.lovely quirky goods.always happy with firebox.”

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Posted 10 years ago

“Perfect, ver yfast deliver. Great company, always quick to help out if there is a problem.”

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Posted 10 years ago

“Amazing website love the products and the service I can't recommend them enough”

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Posted 10 years ago

Firebox is rated 4.4 based on 4,740 reviews