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F.Hinds Reviews

4.9 Rating 62,326 Reviews
98 %
of reviewers recommend F.Hinds
4.9
Based on 62,326 reviews
Shipping & Delivery
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read F.Hinds Reviews

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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Excellent, very friendly and helpful staff.
Helpful Report
(Stockton-on-Tees) - Posted 2 years ago
Brilliant service, really nice helpful staff and a good choice of Radley watches to choose fro
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(Patchway) - Posted 2 years ago
the woman who served me was fantastic. very helpful. I'd recommend your stores to anyone
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(Norwich) - Posted 2 years ago
Needed battery replacement for pocket watch. Offered option to have lifetime battery replacement. Good service and friendly staff
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(Tonbridge) - Posted 2 years ago
Our sales lady made the effort to bring more Beatrix Potter figurines down from the stockroom that where not on display in the window We where very impressed
F.Hinds 5 star review on 1st November 2023
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(Bury) - Posted 2 years ago
Very helpful and kind new what they were doing many thanks paul
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(Cwmbran) - Posted 2 years ago
Very friendly members of staff
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Posted 2 years ago
Great service and excellent customer care
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(Ramsgate) - Posted 2 years ago
I called in at the Chippenham branch to look at christening bangles. The lady that served me was very good, asked me who it was for and the occasion. She showed me a good selection and I chose a suitable bangle and also arranged for it to be engraved at a modest extra cost. The whole experience was very good.
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(Chippenham) - Posted 2 years ago
Came to Hinds for a new watch battery, the lady was very helpful and polite. Store was busy so that's a good sign.
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(Great Yarmouth) - Posted 2 years ago
Fantactic service staff were brilliant
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(Boston) - Posted 2 years ago
Very helpful and was able to get what l wanted very good service
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(Dover) - Posted 2 years ago
I found the staff to be very friendly and helpful would certainly use your business again.
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(Blackpool) - Posted 2 years ago
Very polite and knowledgeable staff. I would highly recommended this jeweller and I would definitely use them again.
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(Stafford) - Posted 2 years ago
Kind pleasant ladies sorted two watches out with new batteries Thankyou
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(Yate) - Posted 2 years ago
Good watch store not the best.
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(Thurrock) - Posted 2 years ago
The initial experience from a sales perspective was great, however ever since then it's been extremely poor. A ring I purchased required a re-size. 3 weeks later (after being told it would take a week) and multiple calls later, we still do not have the ring. Staff seem extremely passive and seem to not have any urgency considering the price of the ring and the sentimental value of it. Again, the sales process was fine and helpful. Everything since has been below-par and extremely disappointing. The ring is beautiful however if I could re-purchase I would avoid F.Hinds.
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(Coventry) - Posted 2 years ago
The service that you get from this jewellers is excellent the staff friendly and very helpful with any questions you may have l will always visit this jewellers first for help
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(Dartford) - Posted 2 years ago
Lovely lady and nice customer seervice
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Posted 2 years ago
Very helpful and had my watch working in 5 minutes and removed a link to fit better
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(Wolverhampton) - Posted 2 years ago
F.Hinds is rated 4.9 based on 62,326 reviews