F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 62,214 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,214 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 28th January 2026

3050

Anonymous

Anonymous // 01/01/2019

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“Excellent service staff really helpful and professional”

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(Cheltenham) - Posted 2 years ago

“Lady who served me new about the product I brought and was very helpful.”

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(Aldershot) - Posted 2 years ago

“Little bit overpriced on some items but some are reasonable and great! Staff in the high wycombe branch are always so nice”

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(High Wycombe) - Posted 2 years ago

“Very good service”

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(Fleet) - Posted 2 years ago

“My second daughter to visit for ear piercing and in both cases we were so impressed by the professionalism, care and reassurance given. We felt completely comfortable with the service, the after care advice and support we received.”

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(Milton Keynes) - Posted 2 years ago

“The assistant new exactly what she was doing”

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(Cardiff) - Posted 2 years ago

“Staff are always very helpful and friendly no matter how busy they are.”

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(Cheltenham) - Posted 2 years ago

“The assistant was very attentive and thorough. All in all very very good.”

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(Clacton-on-Sea) - Posted 2 years ago

“Lovely friendly staff. Excellent service.”

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(Horsham) - Posted 2 years ago

“Efficient and polite staff”

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(Letchworth Garden City) - Posted 2 years ago

“I was impressed with the service I received when I visited the Broad Street branch yesterday. I don't very often visit the town but I asked to see a particular tray of earrings, and the assistant was extremely kind and showed me exactly what I wanted.”

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(Reading) - Posted 2 years ago

“Brilliant”

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(Nuneaton) - Posted 2 years ago

“A nice welcome and pleasant staff served promptly with all neads taken care off by the staff.”

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(Sheffield) - Posted 2 years ago

“Pleasant and efficient sales personnel.”

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(Camberley) - Posted 2 years ago

“Very good customer service and nice to shop there”

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(Stafford) - Posted 2 years ago

“Too short staffed. I have shopped there for many many years but staffing levels are not on a par with the queues going out the door or people I saw that left the queue not prepared to wait. The service is good if you are prepared to wait.”

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(Horsham) - Posted 2 years ago

“Excellent service.”

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(Horsham) - Posted 2 years ago

“I was very pleased with the customer service. Time was taken to show me a selection of rings meeting the description I gave . I am very happy with my purchase and looking forward to returning to the shop to purchase another item of yewellery and using my £10 voucher.”

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Posted 2 years ago

“Polite and informative staff Able to do what I asked in super quick time”

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(Burton Upon Trent) - Posted 2 years ago

“Superb customer service from the Darlington branch, I needed my engagement ring plated again and needed to be my fiancé a wedding present. The lady who helped me made me feel very comfortable and helped with everything. I only wish I knew her name! Thank you so much!”

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(Darlington) - Posted 2 years ago

F.Hinds is rated 4.9 based on 62,214 reviews