F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 62,225 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,225 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 16th February 2026

3066

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service thank you”

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(Hastings) - Posted 39 minutes ago

“very helpful staff”

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(Peterborough) - Posted 8 hours ago

“Staff very kind and the shop is very usefull”

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(Peterborough) - Posted 21 hours ago

“Very helpful with ordering extra links for the watch I purchased”

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Posted 1 day ago

“STAFF WAS VERY FRIENDLY AND SUPPORTIVE. LOST MY WEDDING RING AND WAS ABLE TO GET MY SIZE AND CHOICE OF RING IN STORE ON THE SAME DAY. I WAS EVEN ABLE TO GET FREE PARKING AS A RESULT. MANY THANKS 😊”

F.Hinds 5 star review on 14th February 2026

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Posted 2 days ago

“Cheerfully sorted , a new battery quickly fitted into my watch while I waited , now ticking on...thank you for your smiling service”

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(Horsham) - Posted 3 days ago

“I popped in to the Stamford store to view sapphire eternity rings. The staff were very pleasant and helpful.”

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(Stamford) - Posted 1 week ago

“Very helpful and not pushy 👌”

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(Cambridge) - Posted 1 week ago

“Lovely, friendly staff in the Scunthorpe store, who made the experience of choosing a wedding ring really special and personal to us. We were made to feel welcome the moment we walked through the door and they gave us all the time we needed to choose our special ring that complimented my engagement ring perfectly (also from F.Hinds, Meadowhall). We couldn’t be happier with the whole experience and the rings are just perfect, love them!”

F.Hinds 5 star review on 8th February 2026

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(Scunthorpe) - Posted 1 week ago

“The lady who served us in F.Hinds shop in Banbury was extremely helpful also very patient and her expertise and knowledge about the watches that we were viewing was brilliant. She helped us to choose the watch that we bought and measured and corrected the size to fit, expertley. We also had a lovely Valentine gift for my wife, in addition to my watch. She chose a watch from the range of gifts available at a very good price. It was an extreme pleasure to shop at F.Hinds yesterday the 5th February 2026. Thank you.”

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(Banbury) - Posted 1 week ago

“They were excellent and very helpful”

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(Basingstoke) - Posted 1 week ago

“Staff were very helpful and efficient and explained what was required to deal with my inquiry.”

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(High Wycombe) - Posted 2 weeks ago

“Staff were helpful and friendly.”

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(Chippenham) - Posted 2 weeks ago

“I alwayget great service from the ladies who work in your Dalton Park branch in Seaham”

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Posted 2 weeks ago

“Excellent customer service, very knowledgeable and understanding.”

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(Taunton) - Posted 2 weeks ago

“Excellent friendly and proffesional service”

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(Cirencester) - Posted 3 weeks ago

“Found what I needed with very helpfull staff.”

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(Peterborough) - Posted 3 weeks ago

“Very good service, polite and friendly staff”

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(Thurrock) - Posted 4 weeks ago

“I bought a nice silver charm bracelet. The shop assistant was kind and helpful.”

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(Patchway) - Posted 4 weeks ago

“The Sales Assistant who served us in our F. Hinds store was amazing. She offered advice and helped my Son take his time on selecting a ring, which would be his Christmas present. She allowed him time to try on and compare different styles that he would be comfortable with, while giving him the space without pressure to make a decision...he is Autistic and the difference her individual assistance gave made my Sons shopping experience that much easier and stress free.”

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(Swindon) - Posted 1 month ago

F.Hinds is rated 4.9 based on 62,225 reviews