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F.Hinds Reviews

4.9 Rating 61,896 Reviews
98 %
of reviewers recommend F.Hinds
4.9
Based on 61,896 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read F.Hinds Reviews

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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Anonymous
Anonymous  // 01/01/2019
Really helpful service - thanks so much
Helpful Report
(Cheltenham) - Posted 1 day ago
Staff at Hinds always friendly,polite & professional. I've shopped at Hinds for many years & will continue to do so
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(Hastings) - Posted 2 days ago
Assistant was polite and helpful. Product is also fab, love it ! Can't complain on the price, either.
F.Hinds 5 star review on 19th April 2025
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Posted 5 days ago
Exceptional Service and Quality Products
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(Bury) - Posted 6 days ago
Lovely staff and most helpful
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(Hull) - Posted 1 week ago
The assistant was very helpful, went out the back to see if there were any other clocks we may have liked.
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(Taunton) - Posted 1 week ago
Good customer service in the Clacton store, service was also very quick
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(Clacton-on-Sea) - Posted 1 week ago
Very helpful with my watch battery problem
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(Trowbridge) - Posted 1 week ago
Very good customer service
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(Letchworth Garden City) - Posted 1 week ago
Purchased a new Seiko watch The staff member was very knowledgeable & friendly. He set the watch up for me & explained everything. Brilliant service
F.Hinds 5 star review on 12th April 2025
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(Crystal Peaks) - Posted 1 week ago
Always greater with a smile and treated professionally, Ashley and his team always meet expectations.
F.Hinds 5 star review on 11th April 2025
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(Norwich) - Posted 1 week ago
Arrived 8 minutes early for appointment and was told very abruptly and quite rudely to leave the store and come back despite there only being 1 other couple in the store. Lady doing the actual ear piercing was very nice and engaging.
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(Berkshire) - Posted 2 weeks ago
Great service. Very helpful
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(Basildon) - Posted 2 weeks ago
Received first class service.
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(Banbury) - Posted 2 weeks ago
Professional and polite staff, ready to help.
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(Darlington) - Posted 2 weeks ago
I didn't realise that Chapelle at Designer Outlet , Bridgen was Hinds !! Good customer service, item not in stock but delivered next day.
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Posted 3 weeks ago
The lady was very helpful, wouldn't let me buy a watch that wasn't working properly, so happy with that and bought another watch instead, than you so much for your help
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(Brierley Hill) - Posted 3 weeks ago
Very good and friendly service
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Posted 3 weeks ago
Very polite, attentive staff, and although being a busy day, looked after me well.
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(Burton Upon Trent) - Posted 3 weeks ago
Good value and quick after an initial querying of my lifetime battery guarantee
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(Southampton) - Posted 3 weeks ago
F.Hinds is rated 4.9 based on 61,896 reviews