F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 62,214 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,214 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 28th January 2026

3050

Anonymous

Anonymous // 01/01/2019

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“Very friendly staff. Excellent customer service. Offered me extras to go with items I purchased. Very satisfied customer.”

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(Newport) - Posted 2 years ago

“The staff was lovely and very helpful.”

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(Frenchgate Centre) - Posted 2 years ago

“As a customer never disappointed always friendly and products are outstanding”

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(Wolverhampton) - Posted 2 years ago

“Nice and friendly staff happy to help with all I needed when I went in today”

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(Ipswich) - Posted 2 years ago

“Service was quick and easy assistant very polite and friendly”

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(Shrewsbury) - Posted 2 years ago

“Very professional and courteous service”

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(Dunstable) - Posted 2 years ago

“Very helpful staff and professional”

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(Nuneaton) - Posted 2 years ago

“As always staff are very helpful and friendly.”

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(Dartford) - Posted 2 years ago

“Staff are efficient, friendly and knowledgeable.”

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(Stafford) - Posted 2 years ago

“Excellent service from pleasant staff.”

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(Bexhill-on-Sea) - Posted 2 years ago

“BOUGHT A PAIR OR SILVER HOOP EARRINGS. THE SALES ASSISTANT WAS LOVELY AND SHOWED ME THEM, (SHOWING HOW THE HINGE WORKS) WHEN I GOT HOME A FEW HOURS LATER I OPENED THE BOX TO FIND ONE OF THEM (HINDGE) WAS MISS SHAPED I RETURNED TO THE SHOP TO BE TOLD THEY NEEDED TO BE SENT TO HEAD OFFICE AND WOULD TAKE ABOUT 3-4 WEEKS. AS HAD NO PHONE CALL I RETURNED TO THE SHOP TO BE TOLD I COULD ONLY HAVE 25% ANYTHING IN SHOP. NOT THINKING (i THOUGHT EXCHANGE AND PAY THE DIFFERENCE) I ENDED UP ACTUALLY BUYING A MORE EXPENSIVE PAIR. SO ENDED UP PAYING WAY MORE THAN INTENDED...AND HAVING TO KEEP THE BADLY MADE ORIGINALS.....BUT ALL TOO MUCH OF A FUSS SO SORRY WONT BE BACK....SHAME.”

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(Exeter) - Posted 2 years ago

“Staff very friendly and helpful. Satisfied customer.”

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(Stroud) - Posted 2 years ago

“Extremely helpful staff made for a good shopping experience”

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Posted 2 years ago

“F.Hinds New Malden store are very welcoming and nothing is to much trouble. They always go the extra mile in helping you make the right choice.”

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(New Malden) - Posted 2 years ago

“Very knowledgeable about the watch i bought absolutely spot on”

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(Mansfield) - Posted 2 years ago

“Great service and advice, plenty of selection”

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(Cwmbran) - Posted 2 years ago

“Went in for battery change in watch, staff were friendly and helpful, only issue was card machine problems but staff were trying to fix this”

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(Staines-upon-Thames) - Posted 2 years ago

“Always a pleasure to go there. Have a lifetime guarantee on my watch battery, this is my 4th battery- no quibbles and no fuss. Thank you”

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(High Wycombe) - Posted 2 years ago

“Very pleased with the service I received when buying earrings, and then returning to have my ears pierced. The staff were very helpful and polite - a credit to your store.”

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(Taunton) - Posted 2 years ago

“The service provided by f.hinds was amazing my daughter had her ears pierced for the first time they sat down and talked through everything with her step by step should her the equipment used and let her ask as many questions as possible 😀”

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(Cwmbran) - Posted 2 years ago

F.Hinds is rated 4.9 based on 62,214 reviews