F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 62,050 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,050 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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2945

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely staff! Very happy to help me out, whilst my ring was being ordered into store. Quick and easy service”

Helpful Report

(Woking) - Posted 3 weeks ago

“Nice staff but I'm sure the Earings I brought should have been £19.99 , I'm sure that's what it said on the ticket in the window but then was charged £29.99 ....I should have said something at the time but felt too embarrassed.”

Helpful Report

(Bexhill-on-Sea) - Posted 1 month ago

“After a delay in getting my order to store, I found all the staff very polite and kept me up to date on my purchase, after going to store and being met by lovely staff I was able to view and pay for my order, very pleased with my purchase”

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(Liverpool) - Posted 1 month ago

“The service was quick and very helpful and knows what they are doing so yes Steven was very happy with there service thank u”

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(Wolverhampton) - Posted 1 month ago

“very happt with my purchases watch very good value and even in the sale pool eight ball bottle opener is very cool looking and excellent value for money also excellent costomer service at your redditch shop”

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(Redditch) - Posted 1 month ago

“fixed most of the 6 watches but said one broken but I got it gong by pushing the side winder right in”

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(Stamford) - Posted 1 month ago

“Bought a watch for my grandson. Lovely watch. Nice staff and helpful”

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Posted 2 months ago

“Helpful staff. Explained the guarantee attached to the watch I purchased .”

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(Yate) - Posted 2 months ago

“When I dropped off item got repair person was knowledgeable polite and clear. Took a time to do actual repair work. When called for update’s, the first time, staff were reassuring about how things were going. Second call staff appeared uninterested and had were not able to be clear about why it was still not returned When eventually returned to store staff member could not find it and was not able to give any information about the repair. Came across as very inexperienced When it was received it was repaired to a satisfactory standard.”

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(Patchway) - Posted 2 months ago

“Good value and quick after an initial querying of my lifetime battery guarantee”

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(Southampton) - Posted 3 months ago

“Friendly staff, very helpful”

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(Weston-super-Mare) - Posted 4 months ago

“Friendly helpful staff”

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(Letchworth Garden City) - Posted 4 months ago

“Good customer service but quite expensive and offers wer very few on items should have more variety. And for regular customers a good deal”

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(Hounslow) - Posted 5 months ago

“Very helpful assistant”

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Posted 5 months ago

“I went in last week to have a battery placed in a watch. It was all very efficient and the member of staff was helpful.”

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(Carmarthen) - Posted 5 months ago

“Staff always helpful and friendly”

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(Cowley) - Posted 7 months ago

“Cooperative”

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(Barnstaple) - Posted 7 months ago

“Local business, good variety to choose from, also had an option to order from a catalog. Friendly staff and reasonable prices. Young lady helped me to get a very specific gift, very happy with my purchase and would definitely recommend to my friends and family.”

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(Fleet) - Posted 7 months ago

“Very happy with batteries fitted with lifetime warranty in your branches. I am now in the process of getting all my watches fitted with your batteries and can definitely recommend this excellent service.”

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Posted 8 months ago

“staff polite and curteous but your ssystem did not have all my details on file”

Helpful Report

(Stroud) - Posted 8 months ago

F.Hinds is rated 4.9 based on 62,050 reviews