F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Hillingdon
Rating: 4.87

4.9 Rating 62,350 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,350 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 3rd August 2026

3097

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff very friendly & helpful.”

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(Bishop's Stortford) - Posted 5 days ago

“Great service. Was looking for something quite specific and the service to help me get what I was after, within my budget, was great.”

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(Basingstoke) - Posted 2 weeks ago

“Lovely rings at good prices. Arrived earlier than expected! Did feel like the staff expected me to know more than I did about metals and diamonds which made it a bit stressful.”

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(Basingstoke) - Posted 2 weeks ago

“Good selection of jewellery pieces and assistance provided by staff. We just happened to look at some jewellery, entered the store to see some more jewellery and ended buying a couple. Really recommend visiting this store!”

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(Manchester) - Posted 1 month ago

“Good customer service the last I spoke to was very friendly. Love the fact they price match to other sites aswell.”

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(Barnstaple) - Posted 1 month ago

“The shop assistants were both polite and helpful”

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(Bletchley) - Posted 3 months ago

“Very good service”

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(Trowbridge) - Posted 3 months ago

“Good I bought a Casio from here staff even re sized and made it smaller thanks 4 stars”

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(Derby) - Posted 3 months ago

“I went into the store for a new watchstrap. I was seen straight away, shown the available range and the strap was fitted quickly. The only slight downside was that it cost more than I was expecting.”

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(Norwich) - Posted 3 months ago

“I have a life time battery replacement which I took out years ago. It is brilliant value as my watch battery needing replacing again. Staff were efficient and once details were checked it was changed within a matter of minutes.”

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(Stafford) - Posted 5 months ago

“Good interacrion and a can do attitude”

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(Ashford) - Posted 5 months ago

“The staff were very helpful kind”

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(Cambridge) - Posted 6 months ago

“Customer service was ok”

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Posted 6 months ago

“Helpful staff and subsequent good news from follow up telephone call re part availability”

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(Horsham) - Posted 7 months ago

“Great, helpful and welcoming customer service.”

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(Mansfield) - Posted 8 months ago

“Very helpful, friendly and polite staff”

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(Chesterfield) - Posted 8 months ago

“My visit was to have watch batteries fitted and found the staff helpful and courteous.”

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(High Wycombe) - Posted 8 months ago

“Yes, fine. Young chap attended, adjusted the strap and all good.”

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(Weston-super-Mare) - Posted 9 months ago

“Very helpful assistant”

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(Bury) - Posted 9 months ago

“Ordering and picking up was easier and the staff were really helpful”

F.Hinds 4 star review on 1st October 2025

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(Walsall) - Posted 10 months ago

F.Hinds is rated 4.9 based on 62,350 reviews