F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 62,121 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,121 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

Visit Website

F.Hinds 5 star review on 22nd October 2025

3046

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Yes, fine. Young chap attended, adjusted the strap and all good.”

Helpful Report

(Weston-super-Mare) - Posted 2 weeks ago

“Very helpful assistant”

Helpful Report

(Bury) - Posted 2 weeks ago

“Ordering and picking up was easier and the staff were really helpful”

F.Hinds 4 star review on 1st October 2025

Helpful Report

(Walsall) - Posted 3 weeks ago

“The lady who served me Roxanne , was polite , friendly , n very efficient n helpful”

Helpful Report

(Braintree) - Posted 1 month ago

“They are always busy so I guess they provide a top service. I had to go back three days in a row to get my watch as they was always busy . I finally got it and Iam very pleased with it”

Helpful Report

(Blackpool) - Posted 2 months ago

“Lovely staff! Very happy to help me out, whilst my ring was being ordered into store. Quick and easy service”

Helpful Report

(Woking) - Posted 3 months ago

“Nice staff but I'm sure the Earings I brought should have been £19.99 , I'm sure that's what it said on the ticket in the window but then was charged £29.99 ....I should have said something at the time but felt too embarrassed.”

Helpful Report

(Bexhill-on-Sea) - Posted 4 months ago

“After a delay in getting my order to store, I found all the staff very polite and kept me up to date on my purchase, after going to store and being met by lovely staff I was able to view and pay for my order, very pleased with my purchase”

Helpful Report

(Liverpool) - Posted 4 months ago

“The service was quick and very helpful and knows what they are doing so yes Steven was very happy with there service thank u”

Helpful Report

(Wolverhampton) - Posted 4 months ago

“very happt with my purchases watch very good value and even in the sale pool eight ball bottle opener is very cool looking and excellent value for money also excellent costomer service at your redditch shop”

Helpful Report

(Redditch) - Posted 4 months ago

“fixed most of the 6 watches but said one broken but I got it gong by pushing the side winder right in”

Helpful Report

(Stamford) - Posted 4 months ago

“Bought a watch for my grandson. Lovely watch. Nice staff and helpful”

Helpful Report

Posted 5 months ago

“Helpful staff. Explained the guarantee attached to the watch I purchased .”

Helpful Report

(Yate) - Posted 5 months ago

“When I dropped off item got repair person was knowledgeable polite and clear. Took a time to do actual repair work. When called for update’s, the first time, staff were reassuring about how things were going. Second call staff appeared uninterested and had were not able to be clear about why it was still not returned When eventually returned to store staff member could not find it and was not able to give any information about the repair. Came across as very inexperienced When it was received it was repaired to a satisfactory standard.”

Helpful Report

(Patchway) - Posted 5 months ago

“Good value and quick after an initial querying of my lifetime battery guarantee”

Helpful Report

(Southampton) - Posted 6 months ago

“Friendly staff, very helpful”

Helpful Report

(Weston-super-Mare) - Posted 7 months ago

“Friendly helpful staff”

Helpful Report

(Letchworth Garden City) - Posted 7 months ago

“Good customer service but quite expensive and offers wer very few on items should have more variety. And for regular customers a good deal”

Helpful Report

(Hounslow) - Posted 8 months ago

“Very helpful assistant”

Helpful Report

Posted 8 months ago

“I went in last week to have a battery placed in a watch. It was all very efficient and the member of staff was helpful.”

Helpful Report

(Carmarthen) - Posted 8 months ago

F.Hinds is rated 4.9 based on 62,121 reviews