F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Hillingdon
Rating: 4.87

4.9 Rating 62,390 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,390 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 7th October 2026

3120

Anonymous

Anonymous // 01/01/2019

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“Very efficient service replacing watch strap. Thank you”

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(Berkshire) - Posted 2 years ago

“Lovely ladies behind the counter, quick efficient service and beautiful product.”

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Posted 2 years ago

“Great customer service”

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(Wolverhampton) - Posted 2 years ago

“Such a pleasant experience in your shop. Assistant was so pleasant and helpful.”

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(Darlington) - Posted 2 years ago

“Very good they did very great job”

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(Boston) - Posted 2 years ago

“Very helpful, and they found exactly what I needed while giving me good advice. Would recommend!”

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(Ramsgate) - Posted 2 years ago

“Very friendly and nice, shopped here a few times”

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(Ramsgate) - Posted 2 years ago

“Reasonably priced, friendly efficient staff.”

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(Liverpool) - Posted 2 years ago

“polite efficient friendly service”

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(Dartford) - Posted 2 years ago

“Good service thank you.”

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(Torquay) - Posted 2 years ago

“Colleges very polite helpfully nothing to much trouble amazing 👏 😉 well-done”

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(Wrexham) - Posted 2 years ago

“Met with politeness. No problem”

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(Horsham) - Posted 2 years ago

“Really helpful and friendly staff, quick service”

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(Great Yarmouth) - Posted 2 years ago

“This order for a Seko watch was due to be collected from the Chelmley Wood store on November 1st 2023.I rang the store to see if the watch was ready for collection and was told it was not there and would not be delivered to the store until next week. I then contacted customer services to be told the watch was at the store after calling the store again I was told by the gentleman who previously answered the watch was there and he had made a mistake.During collection from the store the watch needed to be adjusted and after adjustment I was about to pay when I discovered there was no presentation box.I was told there was no box due to this watch was not normally stocked at the store.I refused to accept the watch without a box and then a Seiko box was found.The service on this occasion was not up to standard.”

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(Birmingham) - Posted 2 years ago

“Love the product quality and the assistant was very helpful.👍🏽”

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(Waltham Cross) - Posted 2 years ago

“Very helpful staff, nothing was to much trouble. Refreshing to have such good customer service”

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Posted 2 years ago

“I purchased a watch for my mum as a Christmas present. The watch was a great price in the sale. Beautiful watch that I know my mum will love. The lady that served me in the Dunstable store was very welcoming and helpful.”

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(Dunstable) - Posted 2 years ago

“Excellent and friendly service in your Hastings (East Sussex) store from all of the staff. I would definitely recommend this shop and staff.”

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(Hastings) - Posted 2 years ago

“Staffs were very caring. He advised us about our watch and how to protect it from water also talked about other latest watch. Asked about our wellbeing. One of the staff offered my husband to sit on a chair. She also asked him whether he is ok. It's a good experience in the shop.”

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(Slough) - Posted 2 years ago

“Very amazing service”

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(Southampton) - Posted 2 years ago

F.Hinds is rated 4.9 based on 62,390 reviews