F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 62,214 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,214 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 28th January 2026

3050

Anonymous

Anonymous // 01/01/2019

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“Went in for a watch battery replacement, very quick and efficient”

Helpful Report

(Great Yarmouth) - Posted 2 years ago

“Very helpful service and quick.”

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(Reading) - Posted 2 years ago

“I wanted a Christmas gift for my Grandauther David and his colleague was very helpful and I received an excellent service”

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(Waltham Cross) - Posted 2 years ago

“Lovely, helpful staff and a nice range of rings.”

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(Cambridge) - Posted 2 years ago

“The staff at the Trowbridge branch were very helpful, they were able to verify that I had purchased a 'battery for life' even though I had forgotten to bring the receipt with me. the battery was replaced very quickly, so quickly that I hardly had time to take the seat which was offered to me!”

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(Trowbridge) - Posted 2 years ago

“Friendly staff, offered me alternative choices and gift wrapping on a rushed visit to the shop”

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(Swansea) - Posted 2 years ago

“Very friendly and helpful staff. Great service”

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(Cirencester) - Posted 2 years ago

“Visited the branch in Ipswich more friendly helpful staff you could not find. Nothing was too much trouble a credit to your Company”

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(Ipswich) - Posted 2 years ago

“Very polite an friendly sales lady Very professional service”

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Posted 2 years ago

“The services was really nice and the lady that attended to me helped me in making the choices and the right ring size as well”

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(Great Yarmouth) - Posted 2 years ago

“We found the sales assistant very helpful and friendly. Very good service. We always use F.Hinds for all our jewelry services.”

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(Tonbridge) - Posted 2 years ago

“Very knowledgeable staff member. Explained issue fitted battery set watch ensured I was happy and satisfied”

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(Clacton-on-Sea) - Posted 2 years ago

“Staff were very friendly and helpful. I chose a diamond ring online. Went to the shop in Bromsgrove and picked it out of the window. I was told it was the wrong one that I chose on line which I didn’t notice until I was told, so I nearly bought the wrong one. Thank you”

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(Bromsgrove) - Posted 2 years ago

“Efficient service and dealt with all my requests very well”

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(Hinckley) - Posted 2 years ago

“The lady who served us was very helpful, she clearly explained everything with a lovely friendly manner. We now await our quotes.”

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(Camberley) - Posted 2 years ago

“Good service, answered all my questions and prices for every pocket”

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(Southampton) - Posted 2 years ago

“Thank you.”

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(Waltham Cross) - Posted 2 years ago

“Spent £550 on a watch and only got a plastic carrier bag. Wasn't happy. Then spent £258 on a watch as a gift at H Samuel the same day was given a lovely gift bag to put it in. It's the little things that make the difference.”

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(Luton) - Posted 2 years ago

“Pleasant and helpful staff”

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(Staines-upon-Thames) - Posted 2 years ago

“Lovely warm welcome from the lady in the shop and very good service”

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Posted 2 years ago

F.Hinds is rated 4.9 based on 62,214 reviews