F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 62,215 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,215 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 28th January 2026

3050

Anonymous

Anonymous // 01/01/2019

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“Lovely warm welcome from the lady in the shop and very good service”

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Posted 2 years ago

“The lady that served me was very courteous, helpful and polite.”

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(Havant) - Posted 2 years ago

“Very helpful, friendly helped me with what I needed”

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(High Wycombe) - Posted 2 years ago

“Very kind and helpful”

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(Horsham) - Posted 2 years ago

“Absolutely beautiful set that looks amazing on and can be styled with any outfit. Was a birthday present and I love it !!”

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Posted 2 years ago

“Lovely shop assistant very polite”

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(Great Yarmouth) - Posted 2 years ago

“it is always a pleasure doing business with you.”

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(Bradford) - Posted 2 years ago

“Excellent customer service product knowledge”

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(Dover) - Posted 2 years ago

“Just popped in for a new watch strap. The lady came over straight away and recognised the make of the watch, she asked if I wanted the same again and which colour. I replied yes and she found a replacement immediately. After checking against my old strap she went into the rear room and came back less than 5 minutes later - all done. As I was paying she took all my details on the system and advised me that there was a 1 year warranty on the strap. A very pleasant, efficient and swift service. Thank you.”

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(Dunstable) - Posted 2 years ago

“Very nice lady who served us allowing my grandson to try the watch to check on fit for his wrist ,it was just the watch he wanted”

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(Cwmbran) - Posted 2 years ago

“The lady with us was brilliant with my wife and I would recamend you if all your staff are as nice as her”

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(Bradford) - Posted 2 years ago

“First class service, help and guidence from the Blackpool store, first class staff who are only too happy to help and nothing is too much trouble.”

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(Blackpool) - Posted 2 years ago

“Customer service fine. Having difficulty pairing the watch with my phone so will contact the makers.”

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(Milton Keynes) - Posted 2 years ago

“Very helpful and friendly service by the castle quarter team. Keep up the great work 👍”

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(Norwich) - Posted 2 years ago

“Just returned home from shopping in Stroud - Thank you very much for your courteous and pleasant service today. Keep it up - it is appreciated. Roger”

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(Stroud) - Posted 2 years ago

“Didnt get a box for engagement ring not was I even offered one which is shocking.”

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(Wakefield) - Posted 2 years ago

“Very efficient and helpfull”

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(Thurrock) - Posted 2 years ago

“Lovely staff, very professional”

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(Nuneaton) - Posted 2 years ago

“Excellent service by a polite friendly assistant”

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Posted 2 years ago

“Very helpful staff and very polite. Would recommend the shop for excellent service.”

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(Folkestone) - Posted 2 years ago

F.Hinds is rated 4.9 based on 62,215 reviews