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F.Hinds Reviews

4.9 Rating 62,122 Reviews
98 %
of reviewers recommend F.Hinds
4.9
Based on 62,122 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read F.Hinds Reviews

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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Very helpful and friendly staff never rush you
Helpful Report
(Hastings) - Posted 3 weeks ago
Very helpful and polite service.
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(Evesham) - Posted 3 weeks ago
Ordering and picking up was easier and the staff were really helpful
F.Hinds 4 star review on 1st October 2025
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(Walsall) - Posted 3 weeks ago
First class service from friendly staff and at very affordable prices.
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(Great Yarmouth) - Posted 3 weeks ago
Lady that served me, was very helpful and cannot fault customer service I received.
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(Carmarthen) - Posted 3 weeks ago
Very good service and friendly staff
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(Bury) - Posted 4 weeks ago
New battery fitted
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(Milton Keynes) - Posted 1 month ago
Website easy to navigate and lots of choice.
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(Chesterfield) - Posted 1 month ago
Services is nice and good
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(Orpington) - Posted 1 month ago
Called into FHinds in chemsley Wood to day for watch repairs both assistants were very polite and professional will be calling in again
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(Birmingham) - Posted 1 month ago
Was assisted by a wonderful member for staff. Excellent customer service.
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(Basingstoke) - Posted 1 month ago
I was very impressed with the service I received from F Hinds the Manager in particular went above and beyond delivering my ear rings to me.
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(New Malden) - Posted 1 month ago
Good service. Very polite.
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(Torquay) - Posted 1 month ago
The lady who served me Roxanne , was polite , friendly , n very efficient n helpful
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(Braintree) - Posted 1 month ago
From the moment we arrived we were made to feel valued. Our moment of choosing an eternity ring was such a pleasurable experience. The sales assistant Leisha was patient and more importantly, honest which we appreciated. We ended up with something far better than we hoped for. My eternity ring really complements my other rings. Something that probably wouldn’t have happened without Leisha’s guidance. Then when we went to pick up the ring we had the same experience in that we were made to feel special and valued Thank you!
F.Hinds 5 star review on 17th September 2025
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(Swansea) - Posted 1 month ago
Really helpful assistant who patiently went through options and helped me choose a beautiful new watch.
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Posted 1 month ago
Friendly and helpful staff.
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(Frenchgate Centre) - Posted 1 month ago
Nice environment ,good choice of products,friendly staff
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(Walsall) - Posted 1 month ago
Popped in to have a replacement battery in my watch.The service I received was very fast and efficient.
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(Havant) - Posted 1 month ago
Great customer service, quality product that's value for money
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Posted 1 month ago
F.Hinds is rated 4.9 based on 62,122 reviews